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Paymentshield insurance helps to protect your home and most treasured possessions

Service
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ratings over the past year

Paymentshield is no longer an active Feefo customer
Displaying all 677 reviews
RA
Rajendrakumar
4 years ago
Date of purchase: 16/02/2021
What Rajendrakumar said about Paymentshield:
Great customer service and gave me the right price. Perfect for me
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Rebecca
Paymentshield
4 years ago
Good Morning, Thank you for taking the time to leave your great review. We really appreciate your feedback about our service. We look forward to assisting you in the future. Enjoy your weekend. Rebecca, Paymentshield
WI
William
4 years ago
Date of purchase: 26/02/2021
What William said about Paymentshield:
very happy with my peace of mind..
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Rebecca
Paymentshield
4 years ago
Good Afternoon, Thank you for your great review. We really appreciate your feedback about our service. We look forward to assisting you in the future. Many thanks Rebecca and everyone at Paymentshield
LI
Linda
Taunton
4 years ago
Date of purchase: 28/03/2021
What Linda said about Paymentshield:
Value for money
The product is very good value for money and I have found them fair and helpful on the one occasion I had to make a claim.
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Rebecca
Paymentshield
4 years ago
Good Afternoon, Thank you for taking the time to leave your great review. We really appreciate your feedback about our service. We look forward to assisting you in the future. Enjoy the rest of your week. Rebecca and everyone at Paymentshield.
Trusted Customer
4 years ago
Date of purchase: 28/02/2021
The girl I spoke to was very helpful and explained everything in detail
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Diana
Paymentshield
4 years ago
Hi Thank you so much for taking the time to leave your 5 star feedback. We are pleased to hear that you received both explanatory and helpful customer service. Have a great week. Diana, Paymentshield
RE
Reza
4 years ago
Date of purchase: 31/03/2021
What Reza said about Paymentshield:
Very professional and efficient.
Trusted Customer
4 years ago
Date of purchase: 28/03/2021
Answered call quickly
Very friendly staff, was working from home but had no issues with helpful service
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Charlie
Paymentshield
4 years ago
Good afternoon, Thank you for your review today, we really appreciate hearing your feedback. We're delighted to hear that your call was answered promptly and the service you received was helpful. Have a lovely rest of the week! Charlie, Paymentshield
JO
Joanna
4 years ago
Date of purchase: 29/03/2021
What Joanna said about Paymentshield:
Expensive without basic benefits
Provide basic help as lawyers advice etc
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Charlie
Paymentshield
4 years ago
Good afternoon Joanna, Thank you for leaving your review today, your feedback is very important to us. I'm sorry to hear you have not received the service you expected and have called through to you to discuss this further but unfortunately the line cut off. I have now emailed you to see if we can find a resolution for you. Have a lovely rest of the week, Charlie, Paymentshield
Trusted Customer
4 years ago
Date of purchase: 22/03/2021
Average review
Average score as i havent had to make a claim so i dont know if they provide a good or bad service.
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Charlie
Paymentshield
4 years ago
Good afternoon, Thank you for leaving your review today, your feedback is greatly appreciated. We hope that going forward you will have a positive experience with Paymentshield should you need to make a claim. Have a good rest of the day! Charlie, Paymentshield
Trusted Customer
4 years ago
Date of purchase: 25/03/2021
Yes..thank you...all seems to be smooth and plain sailing.
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Charlie
Paymentshield
4 years ago
Good afternoon, We're glad to hear that your experience with us so far has been easy and straight forward. If you have any queries in the future we hope to be able to provide the same level of service. Have a great week! Charlie, Paymentshield
HA
Haron
4 years ago
Date of purchase: 29/03/2021
What Haron said about Paymentshield:
Fantastic services.
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Charlie
Paymentshield
4 years ago
Hi Haron, We really appreciate you leaving a review for us and are delighted that you've found our services to be 5*. Thank you! Have a great rest of the day! Charlie, Paymentshield
About Paymentshield
Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.
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A: 40 Mitre Street, Aldgate, Greater London, EC3A 5BZ, United Kingdom
Why trust Feefo reviews?

About Paymentshield
Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.