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Paymentshield insurance helps to protect your home and most treasured possessions

Service
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ratings over the past year

Paymentshield is no longer an active Feefo customer
Displaying all 677 reviews
SA
Sandra
peterborough
4 years ago
Date of purchase: 05/04/2021
What Sandra said about Paymentshield:
good service efficient.,and quick.
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Diana
Paymentshield
4 years ago
Hi Sandra, Thank you for your wonderful 5 star review. It's great to hear you found our team so efficient and that your requests were handled quickly. Have a lovely weekend. Diana, Paymentshield
ST
Stephen
4 years ago
Date of purchase: 02/03/2021
What Stephen said about Paymentshield:
Good start and a significant saving on my previous policy
Setting up the policy was vey easy. I have awarded 4 stars as I have not tried to claim, although I have no reason to think this will be a proble,
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Diana
Paymentshield
4 years ago
Hi Stephen, Thank you for your wonderful 4 star review. It's great to hear you have been satisfied with the initial setting up of your policy and going forward we would be very happy to assist you with any potential claims. Have a lovely day. Diana, Paymentshield
Trusted Customer
4 years ago
Date of purchase: 27/03/2021
ease of use, efficient service and staff
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Diana
Paymentshield
4 years ago
Good afternoon Thank you for taking the time to leave your 5 star feedback. We are very pleased to hear you found our customer service personnel efficient and helpful. Have a lovely weekend. Diana, Paymentshield
Trusted Customer
4 years ago
Date of purchase: 20/03/2021
Amendments made to unsatisfactory start to Policy renewal.
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Diana
Paymentshield
4 years ago
Good afternoon Thank you for your 5 star review. If we can assist you any further in relation to any aspect, please do not hesitate to contact us. Your feedback is appreciated. Diana, Paymentshield.
DS
Dragos-Stefan
4 years ago
Date of purchase: 20/03/2021
What Dragos-Stefan said about Paymentshield:
They are to expensive. I find the same premium cover on half price
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Aisha
Paymentshield
4 years ago
Good morning, Thank you for taking the time to provide us with feedback. I am sorry to hear you are unhappy with your current premium. I have requested a member of our customer service team to contact you to discuss further. Have a lovely day, Aisha - Paymentshield
NI
Nicola
4 years ago
Date of purchase: 23/02/2021
What Nicola said about Paymentshield:
Excellent personal service
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Ruth
Paymentshield
4 years ago
Hi NicolaThank you for your 5 star review and brilliant feedback.We are happy to hear that you have received such great customer service, especially during these very unusual times.Have a good week and thanks againRuth, Paymentshield.
TJ
Trevor James
London
4 years ago
Date of purchase: 06/02/2021
What Trevor James said about Paymentshield:
Excellent, I would have no hesitation in recommending this service to others.
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Ruth
Paymentshield
4 years ago
Hi Trevor Thank you for taking the time to provide us with your great 4 star review. Our customer service is at the heart of everything we do, so it is always great to hear that you received the service we aim to provide and would recommend us. Thanks again. Take Care. Ruth, Paymentshield.
Trusted Customer
4 years ago
Date of purchase: 30/03/2021
Fantastic service
Fantastic service
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Rebecca
Paymentshield
4 years ago
Good Morning, Thank you for taking the time to leave your great review. We are so pleased to hear you are happy with our service. We look forward to assisting you in the future. Enjoy your weekend. Rebecca, Paymentshield
ZA
Zakir
4 years ago
Date of purchase: 22/03/2021
What Zakir said about Paymentshield:
Terrible service
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Rebecca
Paymentshield
4 years ago
Good Morning, Thank you for leaving your review today, your feedback is very important to us. I'm sorry to hear you have not received the service you expected. I have tried to contact you today but unfortunately I was unable to reach you. I have emailed you also I would openly welcome the opportunity to resolve any concerns you may have. Very best wishes. Rebecca, Paymentshield
Trusted Customer
4 years ago
Date of purchase: 26/03/2021
GOOD SERVICE
GOOD SERVICE, QUICK RESPONCE, I HAVE BEEN WITH THEM FOR MANY YEARS, WITH NO ISSUES,
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Rebecca
Paymentshield
4 years ago
Good Morning, Thank you for taking the time to leave your great review. We are so pleased to hear you are happy with our service. We look forward to assisting you in the future. Enjoy your weekend. Rebecca, Paymentshield
About Paymentshield
Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.
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A: 40 Mitre Street, Aldgate, Greater London, EC3A 5BZ, United Kingdom
Why trust Feefo reviews?

About Paymentshield
Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.