Fast and quick delivery, the space suit fitted my son really well. He looked great although next day delivery I thought was a little expensive, but worth it in the end. Came on time and looked fab...
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Jeanne
Party Delights
2 years ago
Hello,
Thank you for your review â we try our best to provide excellent customer service to all of our customers so it is lovely to hear you were pleased with us!
Canât wait for you to party with us again soon!
Product reviews
Date of purchase: 07/09/2023
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Clara
2 years ago
What Clara said about Party Delights:
The products were good value for money. Party decorations looked fab once up! The favour boxes were smaller than I expected and standard delivery is slightly slow but all in all, very pleased.
Jeanne
Party Delights
2 years ago
Hello.
We really love it when our customers take time to write a review â it means a lot to us!
We always try our best to ensure that everyone has the best party possible so weâre pleased that you loved us.
However, I am sorry that we did not meet all your expectations.
We take all feedback seriously and we will pass this onto our product team.
If you need any further assistance then please do not hesitate to get in touch.
Kind regards,
Thank you!
The outfit is really cute but the leg warmers werenât there. Just the dress, didnât send it back as it was needed for a party
Jeanne
Party Delights
2 years ago
Good afternoon,
Thank you for your review.
We always try our best to ensure that our customers receive the best possible service.
I have refunded you the carriage fees paid, as I can appreciate that we have not met all your expectations on this occasion.
Canât wait for you to party with us again soon!
Product reviews
Date of purchase: 06/09/2023
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Trusted Customer
2 years ago
2 weeks to send birthday decs which was too late then expected me to go to post office to send bk, no way kept the **** decs as too
Much hassle. Wonât use again
Jeanne
Party Delights
2 years ago
Hi
Thank you for your review.
We are so sorry to hear that your parcel did not arrive on time. I appreciate how frustrating this can be when our 3rd party delivery couriers face delays.
We will pass your feedback onto them and please accept our apologies again for the delay.
I have refunded your order in full. The money will be shortly with you. No problem, you can dispose of the items.
Party delights are amazing my order got ruined and sent back to them but they sent me it again via next day delivery in time for my event. Not only that that are the best value iv found and they have...
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Jeanne
Party Delights
2 years ago
Hello.
We really love it when our customers take time to write a review â it means a lot to us!
We always try our best to ensure that everyone has the best party possible so weâre pleased that you loved our products and service.
Thank you!
Product reviews
Date of purchase: 06/09/2023
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MISS Yvonne GRIGGS
2 years ago
What MISS Yvonne GRIGGS said about Party Delights:
Hello!
Thank you so much for your recent review.
Really pleased that youâre happy with our products and service.
We look forward to welcoming you back to shop with us soon.
Thank you!
Poor, paid for next day delivery, it did not arrive the following day. I emailed to request postage fee back and was ignored.
Jeanne
Party Delights
2 years ago
Hi, Thank you for your review.
We are so sorry to hear that your parcel did not arrive on time. I appreciate how frustrating this can be when our 3rd party delivery couriers face delays.
We may have not received your request. Sorry for that.
I have refunded you the extra carriage fees paid. The money will be with you shortly.
Please accept our apologies again for any inconvenience caused, due to the delay.
It was all fine. Easy payment method and delivery within 4 or 5 days, I seem to remember.
I'd now like to unsubscribe but can't go back.
Jeanne
Party Delights
2 years ago
Hello,
We love it when we make our customers happy so thank you for taking the time to write your review!
Glad that you were pleased with us.
Could you please send your request for unsubscribing to: partyteam@partydelights.co.uk and we will help asap. Thanks.
Product reviews
Date of purchase: 05/09/2023
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Carol Miller
2 years ago
What Carol Miller said about Party Delights:
My parcel arrived on time but the 8 cups were missing. I tried to email you but not successful
Jeanne
Party Delights
2 years ago
Good morning/afternoon,
Thank you for your review. I am really sorry to hear about your issue. I have checked and can inform that the cups have not been sent because they were out of stock, whilst dispatching your order. Sorry for that.
Could you please give us a quick call on 0333 900 5000 and we will help asap with an alternative item or a refund. Thanks.
Postage costs hidden until after I hit buy. I thought initially I had been charged the incorrect amount. ÂŁ3.99 for postage for something that was light and fit into a small envelope would not cost...
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Jeanne
Party Delights
2 years ago
Hi , Thank you for your review.
I am really sorry to hear that you were not happy with the postage fees of ÂŁ3.99 paid. I can inform that the delivery cost applied and based on our different delivery options involved our packaging and transportation services.
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure youâre reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
