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Parkdean Resorts Reviews | Customer Service Reviews for https://www.feefo.com/reviews/parkdean-resorts | Feefo

Displaying all 398,852 reviews

Angela

Feltham

2 years ago

Date of purchase: 09/06/2023

Jack - Central

Parkdean Resorts

2 years ago

We appreciate you taking the time to leave us this review. We are sorry to hear that you encountered a couple of issues during your holiday but we hope overall you were able to enjoy your stay with us. We would love to be given the opportunity to welcome you back to one of our 66-holiday parks in the future and we are sorry for any upset caused. ^J

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Katrina

Leeds

2 years ago

Date of purchase: 09/06/2023

What Katrina said about Parkdean Resorts:

Excellent experience

Jack - Central

Parkdean Resorts

2 years ago

Thank you for taking the time to complete your review. Hopefully next time we can make your holiday even better, your feedback is very important to us. ^J

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Mark

2 years ago

Date of purchase: 09/06/2023

What Mark said about Parkdean Resorts:

Wehave used for a few holidays now very easy to use and plenty to choose…

Wehave used for a few holidays now very easy to use and plenty to choose from.

Jack - Central

Parkdean Resorts

2 years ago

Thank you for taking the time to complete your review. Hopefully next time we can make your holiday even better, your feedback is very important to us. ^J

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Veronica

Enfield

2 years ago

Date of purchase: 09/06/2023

What Veronica said about Parkdean Resorts:

I've been coming to the naze for many years. But this was the best time…

I've been coming to the naze for many years. But this was the best time .the staff were lovley .the park and amenities were spotless

Jack - Central

Parkdean Resorts

2 years ago

Thank you for taking the time to complete your review. Hopefully next time we can make your holiday even better, your feedback is very important to us. ^J

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Danielle

Warrington

2 years ago

Date of purchase: 05/06/2023

What Danielle said about Parkdean Resorts:

Absolutely amazing loved the park and will be visiting again but for longet

Jack - Central

Parkdean Resorts

2 years ago

Thank you for taking the time to leave your review. We do value all of our customer’s and their honest feedback and do all that we can to ensure you have a fantastic stay with us. ^J

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Aleksandra

2 years ago

Date of purchase: 05/06/2023

What Aleksandra said about Parkdean Resorts:

Lovely caravan park that is close to the beach. Very friendly staff and amazing facilities…

Lovely caravan park that is close to the beach. Very friendly staff and amazing facilities for kids.

Jack - Central

Parkdean Resorts

2 years ago

Thank you for taking the time to leave your review. We do value all of our customer’s and their honest feedback and do all that we can to ensure you have a fantastic stay with us. ^J

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Stacy

2 years ago

Date of purchase: 09/06/2023

What Stacy said about Parkdean Resorts:

I just wanted to praise some staff but also raise some concerns we had. On arrival…

I just wanted to praise some staff but also raise some concerns we had. On arrival we were placed in the wrong caravan this was sorted by Brenda on reception who seemed to be the only one...

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Jack - Central

Parkdean Resorts

2 years ago

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Sharon

London

2 years ago

Date of purchase: 09/06/2023

What Sharon said about Parkdean Resorts:

Caravan had a lot of faults. Double bed needs replacing Tin opener broke Tv no signal Carpet…

Caravan had a lot of faults. Double bed needs replacing Tin opener broke Tv no signal Carpet was uneven and was a trip hazard for my 83 year old dad Curtains ripped and dirty

Jack - Central

Parkdean Resorts

2 years ago

Thank you for taking the time to leave us a review. Although it is difficult to hear that your experience was not so great during your stay, we appreciate you bringing this to our attention so we can improve moving forward. We do hope that we get the chance to welcome you back to one of our parks again so we can restore your faith in Parkdean Resorts. ^J

Danielle-Jay - Park Support

Parkdean Resorts

2 years ago

Hi Sharon, We are sorry to learn about the unexpected issues within your accommodation. We would like to further apologise that these were not noticed when your accommodation was cleaned and checked. I will share your feedback with the General Manager of Weeley Bridge, who will look into these processes and ensure they are robust enough, and do not reoccur in the future. Thank you for completing this review, we hope that your experience does not deter you from returning to one of our holiday parks again in the future. ^DJA

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Natalie

Leicester

2 years ago

Date of purchase: 09/06/2023

What Natalie said about Parkdean Resorts:

Great holiday but too many ants in the caravan

Danielle-Jay - Park Support

Parkdean Resorts

2 years ago

Hi Natalie, Unfortunately a caravan is not a sealed unit and during spurts of hot weather, it can make it difficult to prevent bugs from entering. There are vents placed in various locations around the caravan for safety reasons and, any part of the caravan that comes into contact with the ground will give the ants something to climb up and then get in via any of the vents. ^DJA

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Amy

2 years ago

Date of purchase: 09/06/2023

What Amy said about Parkdean Resorts:

Very clean caravans and park. All the staff were friendly and helpful.

Jack - Central

Parkdean Resorts

2 years ago

Thank you for taking the time to complete your review. Hopefully next time we can make your holiday even better, your feedback is very important to us. ^J

Danielle-Jay - Park Support

Parkdean Resorts

2 years ago

Hello Amy, Thank you for your lovely review. I am so pleased to hear that you have received such great customer service during your stay with us, this is always our aim here at Parkdean Resorts. We look forward to welcoming you back to Naze Marine in the near future. ^DJA

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