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Parkdean Resorts Reviews | Customer Service Reviews for https://www.feefo.com/reviews/parkdean-resorts | Feefo

Displaying all 398,852 reviews

Leon

Colchester

1 year ago

Date of purchase: 19/06/2023

Sophie Lawrence - Customer Service Team

Parkdean Resorts

1 year ago

Hi there, Thank you for this review, we appreciate the time you have taken to fill in this survey. We hope to see you again soon. ^SL

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Lisa

Eccles

1 year ago

Date of purchase: 19/06/2023

What Lisa said about Parkdean Resorts:

Ive visited southerness on and off for over 40 years both as childhood holidays and…

Ive visited southerness on and off for over 40 years both as childhood holidays and as an adult and still find it a lovely quiet break. However i found the general standard of cleanliness to have...

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Sophie - Customer Service Team

Parkdean Resorts

1 year ago

Hi Lisa, Thank you for your honest feedback. Please be assured that your comments will be shared with our on-park management team for review and we apologise for any upset caused. We hope to be able to welcome you back again in the future. ^SL

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Laura

Whitfield Dover

1 year ago

Date of purchase: 19/06/2023

What Laura said about Parkdean Resorts:

Very nice holiday all the staff were very friendly and helpful.

Joanne Cragg - Customer Service Team

Parkdean Resorts

1 year ago

Hi Laura, Thanks so much for sharing your fantastic experience with us. We hope to see you again soon. ^JC

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Ceri

1 year ago

Date of purchase: 19/06/2023

Eleanor Coxon - Digital Communications

Parkdean Resorts

1 year ago

Hi there, thank you for your review! We hope to welcome you back on park in the future. ^EC

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Sharn

Harold Wood

1 year ago

Date of purchase: 16/06/2023

What Sharn said about Parkdean Resorts:

It was a very enjoyable holiday. The lodge that we stayed in was better than…

It was a very enjoyable holiday. The lodge that we stayed in was better than I had expected. The park itself was really clean. The staff were very friendly. I can't fault it.

Sophie - Customer Service Team

Parkdean Resorts

1 year ago

Hi there, Thanks for the great review! We hope to see you again soon. ^SL

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Joanne

Bracknell

1 year ago

Date of purchase: 17/06/2023

What Joanne said about Parkdean Resorts:

Bedroom to small husband couldn’t get out of bed as not enough room to side.…

Bedroom to small husband couldn’t get out of bed as not enough room to side. I did complain as the average person would have difficulty

Sophie - Customer Service Team

Parkdean Resorts

1 year ago

Hi Joanne, Thank you for your honest feedback. We do hope that overall you were able to enjoy your stay with us and hopefully, we are able to welcome you back again in the future. See you soon. ^SL

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None

1 year ago

Date of purchase: 19/06/2023

What None said about Parkdean Resorts:

They wasn’t much to do when we were there for 3 days. They entertainment. Was…

They wasn’t much to do when we were there for 3 days. They entertainment. Was the same 3 days in a row and kids were bored by the 2 night. Having to book swimming in wasn’t the greatest and only...

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Joanne Cragg - Customer Service Team

Parkdean Resorts

1 year ago

Hello, We do apologise that your holiday experience was not as you had hoped for. Our guests’ comments are ultimately very important to us, as they help us to continually grow, improve and refine our product and the service we provide. By highlighting your suggestions with us today, we can certainly share your feedback with the management team, and ensure that your comments are taken on board. We do hope to have the chance to welcome you back to any of our holiday parks again in the near future where hopefully your faith will be restored. ^JC

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Draeyton

1 year ago

Date of purchase: 19/06/2023

What Draeyton said about Parkdean Resorts:

Entertainment was good. The caravan wasn't great quality lots of wear and tear around and…

Entertainment was good. The caravan wasn't great quality lots of wear and tear around and not high quality fixes to broken items.

Sophie Lawrence - Customer Service Team

Parkdean Resorts

1 year ago

Hi there, Thank you for this review, we appreciate the time you have taken to fill in this survey. We hope to see you again soon. ^SL

See full customer review