Parkdean Resorts is no longer an active Feefo customer
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Andrew
2 years ago
What Andrew said about Parkdean Resorts:
Caravan worktops and crockery were all dirty and caravan had not been hoovered
Gas smell led…
Caravan worktops and crockery were all dirty and caravan had not been hoovered
Gas smell led to us finding gas hob would not switch off - reported numerous times but I apparently gave the wrong van...
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Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Andrew,
We are genuinely sorry to hear you did not enjoy your recent stay. Please feel free to reach out via https://www.parkdeanresorts.co.uk/contact-us/ with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. ^JC
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Beatrice
Burtonupontrent
2 years ago
What Beatrice said about Parkdean Resorts:
Been coming to ruda off&on for years lovely place ,looking a bit tired in places,…
Been coming to ruda off&on for years lovely place ,looking a bit tired in places, reception staff were lovely ,found tables in coast left for 1hr or more after people had eaten also not always wiped...
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Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Beatrice,
We really appreciate you taking this opportunity to share your review on your recent stay, your feedback is extremely important to us as we are always looking for ways to improve and enhance the guest experience. ^JC
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John
Holland on sea
2 years ago
Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thank you for this review, we appreciate the time you have taken to fill in this survey.
We hope to see you again soon. ^SL
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Beth
2 years ago
Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thank you for this review, we appreciate the time you have taken to fill in this survey.
We hope to see you again soon. ^SL
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LY
Lynn
Haverhill
2 years ago
What Lynn said about Parkdean Resorts:
The lady was very friendly, but wasn't trained enough. She got all the prices wrong,…
The lady was very friendly, but wasn't trained enough. She got all the prices wrong, which I had to correct her and didn't get email. I phoned back and she hadn't charged me or put the number I...
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PA
Paul
west Midlands
2 years ago
What Paul said about Parkdean Resorts:
excellent
Sophie - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thanks for the great review!
We hope to see you again soon. ^SL
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NE
Neill
Kidderminster
2 years ago
What Neill said about Parkdean Resorts:
Easy to book on the website, plenty of information leading up to the holiday.
Easy to book on the website, plenty of information leading up to the holiday.
Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thanks for the great review!
We hope to see you again soon. ^SL
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ME
Megan
Worcester
2 years ago
What Megan said about Parkdean Resorts:
This was our first ever visit to a Parkdean Resort, and our first visit to…
This was our first ever visit to a Parkdean Resort, and our first visit to Trecco Bay. We had the best time, there are so many facilities and activities on site. The site is perfectly located by the...
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Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Megan,
We really can’t thank you enough for such a fantastic review. We are delighted you have had such a great holiday with us and we look forward to welcoming you back soon ^JC
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Gary
Holmfirth
2 years ago
What Gary said about Parkdean Resorts:
There for the festival and the site was perfect for us
There for the festival and the site was perfect for us
Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Gary,
Thank you for the fantastic review, this does mean so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC
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AL
Alison
Pencoed
2 years ago
What Alison said about Parkdean Resorts:
The first thing I have to say is ANTS!!!! They were everywhere in the caravan.…
The first thing I have to say is ANTS!!!! They were everywhere in the caravan. It got so bad that we left after two nights of our 4 night stay. It was incredibly hot though, so I'm not sure if that...
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Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi Alison,
Thank you for your honest feedback.
Please be assured that your comments will be shared with our on-park management team for review and we apologise for any upset caused.
We hope to be able to welcome you back again in the future. ^SL
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
