Parkdean Resorts is no longer an active Feefo customer
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Molly
2 years ago
What Molly said about Parkdean Resorts:
It is set in a beautiful location but the services on site were unfortunately not…
It is set in a beautiful location but the services on site were unfortunately not great. Hardly any swimming slots available and they cancelled the one we managed to book and never told anyone so we...
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Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Molly,
We really appreciate you taking this opportunity to share your review on your recent stay, your feedback is extremely important to us as we are always looking for ways to improve and enhance the guest experience. ^JC
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Mark
Ipswich
2 years ago
What Mark said about Parkdean Resorts:
Stayed at languard resort for the IoW festival. The caravan was great value and more…
Stayed at languard resort for the IoW festival. The caravan was great value and more than comfortable.
Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Mark,
Thank you for the fantastic review, this does mean so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC
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Sandra
Orkney
2 years ago
What Sandra said about Parkdean Resorts:
Enjoy our time at Your park
Enjoy our time at Your park
Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Sandra,
Thank you for the fantastic review, this does mean so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC
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Kelsey
Birmingham
2 years ago
What Kelsey said about Parkdean Resorts:
I usually love Trecco bay and over the years visited and stayed with family members. We…
I usually love Trecco bay and over the years visited and stayed with family members. We stayed nearly over a week ago, and Although every staff member was lovely the caravan did not live up to my...
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Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi Kelsey,
Thank you for your honest feedback.
Please be assured that your comments will be shared with our on-park management team for review and we apologise for any upset caused.
We hope to be able to welcome you back again in the future. ^SL
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Natalie
Christchurch
2 years ago
What Natalie said about Parkdean Resorts:
Exceptionally disappointed on arrival. We booked expecting a shuttle bus service to IOW festival only…
Exceptionally disappointed on arrival. We booked expecting a shuttle bus service to IOW festival only to be told there was not one when we arrived. It was advertised on your website and hence why...
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Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi Natalie,
Thank you for this review.
We do apologise for providing you with the wrong information. Please be assured that your comments will be shared with the relevant teams to ensure this is rectified.
We hope overall you enjoyed your stay with us and we are able to welcome you back again soon. ^SL
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NE
Neva
Great yarmouth
2 years ago
What Neva said about Parkdean Resorts:
Great value holiday, lovely staff, lots to do
Great value holiday, lovely staff, lots to do
Sophie - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thanks for the great review!
We hope to see you again soon. ^SL
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JI
Jill
Lutterworth
2 years ago
What Jill said about Parkdean Resorts:
Caravan clean, comfortable and ready on time. Check in easy. Staff helpful throughout. Great little…
Caravan clean, comfortable and ready on time. Check in easy. Staff helpful throughout. Great little play park and dog walking area.
Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Jill,
Thank you for the fantastic review, this does mean so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC
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SA
Sandra
Watford
2 years ago
What Sandra said about Parkdean Resorts:
Lovely caravan very clean the only problem we had was an infestation of ants .…
Lovely caravan very clean the only problem we had was an infestation of ants . The staff at vauxhall Park were very helpful and came to spray the caravan twice . But we still had a great time
Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Sandra,
Thank you for sharing your feedback today. We are sorry you had ants in your accommodation,
The warmer weather and the fact that caravans have air/floor vents can allow for a few creepy crawlies. We do encourage the use of ant powder and ask guests not to leave food lying around.
Hopefully this will not deter you from visiting us again in the future as we are confident you would have a better experience. ^JC
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SA
Sally
Burley
2 years ago
What Sally said about Parkdean Resorts:
The park is lovely, but when we arrived at 5 pm reception was already closed.…
The park is lovely, but when we arrived at 5 pm reception was already closed. We called the number given and someone came to us quickly, however after showing us the way to the camping section we...
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Sophie - Customer Service Team
Parkdean Resorts
2 years ago
Hi Sally,
Thank you for your honest feedback.
We do hope that overall you were able to enjoy your stay with us and hopefully, we are able to welcome you back again in the future.
See you soon. ^SL
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GL
Glenn
Lancashire
2 years ago
What Glenn said about Parkdean Resorts:
I was given a Caravan (McKenzie) on Castle View and I had a View of a…
I was given a Caravan (McKenzie) on Castle View and I had a View of a Garden waste Dump with Old Scrap tarmac deposited on it waiting to fall into a River at the bottom.
The Caravan was ok.
Sharp...
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Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi Glenn,
Thank you for your honest feedback.
Please be assured that your comments will be shared with our on-park management team for review and we apologise for any upset caused.
We hope to be able to welcome you back again in the future. ^SL
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
