Parkdean Resorts is no longer an active Feefo customer
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Patricia
aldershot
2 years ago
What Patricia said about Parkdean Resorts:
very run down site we had 6 days of no electricity in main building no…
very run down site we had 6 days of no electricity in main building no restaurant. Entertainment not that good shower block flooded every day standing in shower water when you use the toilet said to...
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Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Patricia,
We do apologise that your holiday experience was not as you had hoped for. Our guests’ comments are ultimately very important to us, as they help us to continually grow, improve and refine our product and the service we provide. By highlighting your suggestions with us today, we can certainly share your feedback with the management team, and ensure that your comments are taken on board.
We do hope to have the chance to welcome you back to any of our holiday parks again in the near future where hopefully your faith will be restored. ^JC
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Sylvia
Doncaster
2 years ago
What Sylvia said about Parkdean Resorts:
We booked a lodge this year. In previous years we had a standard caravan. The…
We booked a lodge this year. In previous years we had a standard caravan. The lodge was much more spacious. For the money it was excellent value. The location was right next to the coastal path so...
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Sophie - Customer Service Team
Parkdean Resorts
2 years ago
Hi Sylvia,
Thank you for your honest feedback.
Please be assured that your comments will be shared with our on-park management team for review and we apologise for any upset caused.
We hope to be able to welcome you back again in the future. ^SL
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Lauren
Lincolnshire
2 years ago
What Lauren said about Parkdean Resorts:
The staff were really nice but we weren't partially happy with the facilities
The staff were really nice but we weren't partially happy with the facilities
Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Lauren,
We are disappointed to hear your feedback today and would like the chance to hear more so we can use your comments and recommendations to deliver a better experience next time.
Please kindly reach out via https://www.parkdeanresorts.co.uk/contact-us/. ^JC
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IA
Ian
Rossendale
2 years ago
What Ian said about Parkdean Resorts:
Good all round stay apart from 1 young barman that didn't have the manners to…
Good all round stay apart from 1 young barman that didn't have the manners to be serving behind the bar
Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Ian,
Thank you so much for taking the time to leave such a great review. We really do value your feedback and hope to welcome you back on holiday with us again soon ^JC
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Stephen
Leicester
2 years ago
Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thank you for this review, we appreciate the time you have taken to fill in this survey.
We hope to see you again soon. ^SL
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Gina
Bradford
2 years ago
What Gina said about Parkdean Resorts:
Stunning location and the cleanest Parkdean Resort I have ever stayed out. Would recommend highly.
Stunning location and the cleanest Parkdean Resort I have ever stayed out. Would recommend highly.
Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Gina,
Thank you for the fantastic review, this does mean so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC
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Suzanne
Cambridge
2 years ago
What Suzanne said about Parkdean Resorts:
Our second holiday at Weeley Bridge. Happy with our caravan other than the smell of…
Our second holiday at Weeley Bridge. Happy with our caravan other than the smell of pot in the back bedroom. It was so strong I struggled to get to sleep the first night. Maybe caravans should be non...
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Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Suzanne,
Thank you so much for taking the time to leave such a great review. We really do value your feedback and can confirm all holiday homes are NON smoking - I am sorry that the previous guest chose to ignore this rule.
We hope this will not deter you from visiting us again in the future, as we are confident you would have a better experience. ^JC
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SA
Samantha
2 years ago
Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thank you for this review, we appreciate the time you have taken to fill in this survey.
We hope to see you again soon. ^SL
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ST
Stephen
Nottinghamshire
2 years ago
What Stephen said about Parkdean Resorts:
Lovely site very pleasant staff
Lovely site very pleasant staff
Sophie - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thanks for the great review!
We hope to see you again soon. ^SL
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GR
Graham
Plymouth
2 years ago
What Graham said about Parkdean Resorts:
We had a great time at Lizard Point, the accommodation was first class, very clean…
We had a great time at Lizard Point, the accommodation was first class, very clean and comfortable, the wi-fi onsite was a bonus. Unfortunately we didn’t get chance to try the food, but it seemed...
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Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thank you for this review, we appreciate the time you have taken to fill in this survey.
We hope to see you again soon. ^SL
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