Parkdean Resorts is no longer an active Feefo customer
Displaying all 398,852 reviews
AL
Alison
Ipswich
2 years ago
What Alison said about Parkdean Resorts:
Lovely caravan and site but could do with more entertainment for adults
Lovely caravan and site but could do with more entertainment for adults
Sophie - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thanks for the great review!
We hope to see you again soon. ^SL
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GR
Grace
2 years ago
What Grace said about Parkdean Resorts:
When we arrived at the caravan it was dirty, I had to sweep because it…
When we arrived at the caravan it was dirty, I had to sweep because it hadn't been done, the bathroom was disgusting with dirt and hairs over the toilet seat, the cutlery draw was full of dirt and...
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Sophie - Customer Service Team
Parkdean Resorts
2 years ago
Hi Grace,
Thank you for your honest feedback. Please be assured that your comments will be shared with our on-park management team for review and we apologise for any upset caused.
We hope to be able to welcome you back again in the future. ^SL
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IA
Ian
2 years ago
What Ian said about Parkdean Resorts:
Caravan I booked was shown in the online brochure as being “new this season”. In…
Caravan I booked was shown in the online brochure as being “new this season”. In fact it was a 2019 model. It did turn out to be fine but we had chosen this particular van based on the brochure...
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Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Ian,
We are sorry to hear you found it difficult to use our online Livechat system,
We do also kindly ask guests to contact us via email or Social media to manage their existing bookings. Details can be found online here: https://www.parkdeanresorts.co.uk/contact-us/ ^JC
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FA
Faizal
Blackburn
2 years ago
What Faizal said about Parkdean Resorts:
It was ok buy swimming pool was not working for 2 days and characters for…
It was ok buy swimming pool was not working for 2 days and characters for children didn't attend show on Friday
Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi Faizal,
Thank you for your honest feedback.
We do hope that overall you were able to enjoy your stay with us and hopefully, we are able to welcome you back again in the future.
See you soon. ^SL
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BR
Brian
Manchester
2 years ago
Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thank you for this review, we appreciate the time you have taken to fill in this survey.
We hope to see you again soon. ^SL
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BR
Brian
Havant
2 years ago
What Brian said about Parkdean Resorts:
Great site apart from the hilly bits if you are elderly or disabled it does…
Great site apart from the hilly bits if you are elderly or disabled it does not state it is a hilly site had to use the car to get to and from our accommodation which was at the top of the park.
Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Brian,
We are sorry to hear you found the terrain of the park to be suitable for your needs.
Upon your next visit to one of our reports, please discuss your requirements with the team prior to booking and they will ook to find the perfect holiday/location for you. ^JC
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BI
Bill
2 years ago
What Bill said about Parkdean Resorts:
Hi was very pleased with my caravan it was great all the staff at reception…
Hi was very pleased with my caravan it was great all the staff at reception where very welcoming they very helpful at all times the great park sounthness would recommend the park to everyone thanks
Sophie - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thanks for the great review!
We hope to see you again soon. ^SL
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JA
Janice
Colchester
2 years ago
What Janice said about Parkdean Resorts:
We had a lovely caravan which was nice and clean. Quite impressed. Lovely park not…
We had a lovely caravan which was nice and clean. Quite impressed. Lovely park not far from the beach. Overall we had a lovely time. Helen, one of the receptionists, was brilliant, helping us...
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Joanne Cragg - Customer Service Team
Parkdean Resorts
2 years ago
Hi Janice,
Thanks so much for sharing your fantastic experience with us. We hope to see you again soon. ^JC
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AN
Angie
Stockton on Tees
2 years ago
What Angie said about Parkdean Resorts:
All staff were friendly + helpful
All staff were friendly + helpful
Sophie - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thanks for the great review!
We hope to see you again soon. ^SL
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TR
Trina
Cheshunt
2 years ago
Sophie Lawrence - Customer Service Team
Parkdean Resorts
2 years ago
Hi there,
Thank you for this review, we appreciate the time you have taken to fill in this survey.
We hope to see you again soon. ^SL
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
