the website is easy to use and on occasion where there has been a problem and I've phoned customer service I have always received a prompt solution to m y problem.
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Trusted Customer
13 years ago
Date of purchase: 07/03/2012
I was under impression that you are the cheapest but I found another cheap courier online.
Whilst the treatment pre-order was efficient, we changed the time of the collection, but the courier still turned up at the original time. After delivery, when the goods were damaged, I am still...
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ParcelsPlease.com
ParcelsPlease.com
13 years ago
Thank you very much for taking the time to send us your feedback. We are unable to specify times for collection/delivery however our team will always pass your request on to the courier. This is however never guaranteed. I can see that our claims department have been in touch with you and have refunded your loss/damage cover in full. Unfortunately with regard to the damage to your item, we are unable to offer any compensation as a result of your item being an own risk item. I believe your enquiry has been settled with our claims department - please accept our apologies once again for the damage to your item. We thank you for your custom.
Best regards,
ParcelsPlease.com
Would be nice to get a wee text or email to say which day the delivery is expected to arrive. Might save on dissapointments and or missed deliveries etc.
I use Parcels Please quite a lot, and I am happy with the service. Very helpful staff, competitive prices and you can book till 11am for the same day collection.
The only thing that could be improved...
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Trusted Customer
13 years ago
Date of purchase: 17/02/2012
Very straight forward process.
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Trusted Customer
13 years ago
Date of purchase: 22/02/2012
Great service, fair price. Thanks
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Trusted Customer
13 years ago
Date of purchase: 26/02/2012
very impressed with the guys who collected parcels
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
