Hello Andy,
Thank you for your kind words about the machine and our service — we’re glad to hear you’re enjoying it overall.
We understand your frustration regarding the missing printed manual. As part of Panasonic’s broader environmental commitment, we're working to reduce waste and encourage more sustainable practices, including moving away from printed materials wherever possible.
Thank you again for taking the time to share your thoughts.
Kind regards,
Panasonic Customer Care UK
Panasonic UK