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Panasonic UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,085 reviews

Graham Slack

Feefo Verified

GBR

1 month ago

What Graham Slack said about Panasonic UK:

Not an honorable company.

Wouldn't accept returns for 'on ear' headphones.

Panasonic Customer Care UK

Panasonic UK

1 month ago

Hello Graham, We are sorry to hear about your experience. We understand that this situation is frustrating, and we regret that we were unable to meet your expectations on this occasion. I hope that your future experiences with us will be more positive. Kind regards, Panasonic Customer Care UK

Graham Slack

1 month ago

Your stupidity and shortsightedness has lost you a loyal customer who has bought multiple TVs and lots of camera equipment from you. I have also unsubscribed from your newsletter. Your photo and marketing of the product which I purchased from you was misleading. Your customer care dept told me to get stuffed.

Trusted Customer

Feefo Verified

1 month ago

couldn't find my order, promised to phone back in 1 hour, never did, finally delivered nearly a week late, very poor service for a japanese company

Panasonic Customer Care UK

Panasonic UK

1 month ago

Hello, We are very sorry to hear about the issues you experienced with your recent order. I understand how frustrating it must have been to have your order delayed and not receive the promised callback. We appreciate you bringing this to our attention and will use your feedback to improve our service. Kind regards, Panasonic Customer Care UK

John Jackson

Feefo Verified

GBR

1 month ago

What John Jackson said about Panasonic UK:

Helpful.

Misunderstanding on model most suitable for us was corrected without fuss and with professionalism.

Job

Feefo Verified

GBR

1 month ago

What Job said about Panasonic UK:

Redeemed themselves

Problem with delivery and some delay hence only 4 not 5 star, but service when queried excellent and delivery good too. Had 5his product before and was pleased, you have redeemed yourselves, thank you

Trusted Customer

Feefo Verified

1 month ago

Professional

Very fast in getting a human agent, professional customer service.

Brian Pugh

Feefo Verified

GBR

1 month ago

What Brian Pugh said about Panasonic UK:

Doesn’t work

My Panasonic phone is not working and I can’t find a way to contact them it’s all “no reply” easy enough to by something but not to report a fault!!!!

Panasonic Customer Care UK

Panasonic UK

1 month ago

Hello Brian, We are sorry to hear that you are experiencing an issue with your Panasonic phone and that you have found it difficult to get in touch with us. We appreciate you bringing this to our attention and understand your frustration. Please contact us directly at 0344 844 3899, and we'll do our best to resolve the unfortunate situation you've been encountering. We hope that we can improve your experience in the future. Kind regards, Panasonic Customer Care UK

Michael Thompson

Feefo Verified

GBR

1 month ago

What Michael Thompson said about Panasonic UK:

Quality workmanship and easy to understand instructions

Prompt and efficient and a very helpful man in your order office

Trusted Customer

Feefo Verified

1 month ago

Trusted Customer

Feefo Verified

1 month ago

Trusted Customer

Feefo Verified

1 month ago

All good

My bred machine arrived really quickly, beautifully packaged…. What’s not to love!!

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