Panasonic UK Reviews

Dear Customer, Thank you for your feedback and let me apologize for the inconveniences the delay has caused. We aim to deliver all orders placed until midday from Monday until Friday on the next workday, however, due to the volume of orders that the delivery company has to deliver on specific days, may delay the estimated time of arrival, moreover if it is done right before the weekend. Nevertheless, we can only apologize for the delay and for the trouble caused. I have checked in our system and it seems that the parcel has arrived in the meantime, however, if this is false and the parcel has not been delivered, please call our customer support and let us know so that we could further look into the matter, to find out what happened and to make the necessary arrangements. You can contact us on 0344 844 3899 from Monday till Friday between 9-17. Again, I am sorry for the inconvenience and should you need any further assistance, feel free to contact us. Kind Regards, Panasonic Customer Support Team

Dear Customer, Thank you for your feedback and I am sorry to hear about this situation. The microwave ovens, although some quite smart, due to technical limitations, are unable to adapt their function to the state of the food, thus leading to undesired results. Due to the high power with which microwave ovens operate, we go to great lengths to raise awareness in our user manuals in regards to the best usage practices and settings. I am sorry again for the inconvenience experienced and should you have any further enquiries, do not hesitate to contact us. Kind Regards, Panasonic Customer Care Team