Great a first class survice all round easy ordering to the front door great price it's all great
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CG
Colin Gingell
Feefo Verified
GBR
28 days ago
What Colin Gingell said about Panasonic UK:
Good but pricey
Helpful chatbot and very swift delivery. The only negative was the expensive price of the item.
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Trusted Customer
Feefo Verified
29 days ago
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Trusted Customer
Feefo Verified
29 days ago
service on line and phone was fine
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Trusted Customer
Feefo Verified
1 month ago
Easy to connect with operator and received all the information I needed
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Trusted Customer
Feefo Verified
1 month ago
Great service
My order was delivered promptly- thanks
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JA
James
Feefo Verified
GBR
1 month ago
What James said about Panasonic UK:
Poor customer service.
Tried to adjust my order, no follow up, bad communication. The Whatsapp chat team can't do anything other than pass on a message to a different team. Waste of time.
Panasonic Customer Care UK
Panasonic UK
25 days ago
Hello James,
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and understand how frustrating it must have been to try to adjust your order and not receive the follow‑up or communication you expected. We also apologise if the WhatsApp support did not feel helpful and left you feeling that your time was wasted.
This is certainly not the level of service we aim to provide, and we appreciate you bringing this to our attention. So that we can look into your case properly and offer more direct support, we would recommend contacting us directly on 0344 844 3899, where one of our advisors will be able to assist you further.
Kind regards,
Panasonic Customer Care UK
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David Cotgrove
Feefo Verified
GBR
1 month ago
What David Cotgrove said about Panasonic UK:
Brilliant
Very helpful from the first moment I contacted panasonic.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.