A very good Company to deal with. I didnt like the fleece I ordered, so returned and purchased a different one. The goods were quickly credited with no hassle, and the new goods sent, which I was...
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Outdoor Look
Outdoor Look
15 years ago
Good Morning Dr Salter
Thank you for feedback on your order of the fleece and i am sorry to hear you are not happy with it as its a very popular fleece. We have noted your comments and this helps us maintain customer feedback at all times.
Kay Prendergast
Head of Customer Services.
Bit confused as I thought it was Hawkshead I was dealing with but had some good stuff nevertheless.
Big problem for me was the sizes. I'm a skinny 6ft tall 11 stone and the large size shirts were...
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Outdoor Look
Outdoor Look
15 years ago
Good Morning Mr Williams
Sorry to hear you were confused with the website but it does clearly state Outdoor Look and yes we do sell Hawkshead products. We are an internet based company so postage and packing are charged for each order. The shirts go by the chest size rather than height so are sized on this basis. As with all different makes and designs the sizes can alternate between different brands. A refund was credited to you on 22.6.10. We do appreciate all feedback as this helps us to maintain a high standard of customer satisfaction. Kind regards
Kay Prendergast
Head of Customer Services.
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