I was amazed at the speed of response. very good indeed, shame about the product.
Outdoor Look
Outdoor Look
15 years ago
I am very sorry to hear about the trousers, please would you contact myself on 0845 0714440 and i will give you our freepost address to return these to.I apologise for any inconvenience caused and as soon as we receive the trousers we will have our manufactures have a look at and either credit or replace your trousers.
Kay Prendergast
Head of Customer Services.
Good Morning Mr Lawrence
Very sorry to hear about the zips on the regatta shorts and i know that we have given you a freepost to return these to and a credit was done for you on 20.7.10. We have sent the shorts to our manufacturers for them to have a look at and follow up. Thanks for your feedback on this as it helps us to maintain comments on our products which we can then rectify as soon as possible and maintain a high customer relationship. kind regards
Kay Prendergast
Head of Customer Services.
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