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OneChoice Reviews | Customer Service Reviews for https://www.feefo.com/reviews/one-choice | Feefo

Displaying all 1,456 reviews

Trusted Customer

Feefo Verified

4 years ago

By staying in touch with customer over any changes in the policy they have an to have a letter sent out with a bill attached to it an to be sent a email to say how payment can be made an to expect...

OneChoice

4 years ago

Hi there, Thank you for reaching out and sharing your feedback with us. I am sorry to hear of any dissatisfaction caused and would appreciate the opportunity to discuss your experience further with you. As your premium can be debited either fortnightly, monthly or annually, I have passed your feedback on to the relevant team to be in contact with you to discuss your policy and payment arrangement in more depth. Kind regards, Alisa

Product reviews

OneChoice

4 years ago

Hi there, Thank you for reaching out and sharing your feedback with us. I am sorry to hear of any dissatisfaction caused and as mentioned, would appreciate the opportunity to discuss your experience further with you. As your premium can be debited either fortnightly, monthly or annually, I have passed your feedback on to the relevant team to be in contact with you to discuss your policy and payment arrangement in more depth. Kind regards, Alisa

Date of purchase: 28/04/2022

Shirley Bailey

Feefo Verified

4 years ago

What Shirley Bailey said about OneChoice:

Excellent service, lady was so good I took policy immediately

Absolutely superb, friendly, helpful lady made my decision to join very easy.

Date of purchase: 22/04/2022

Trusted Customer

Feefo Verified

4 years ago

Satisfied with service I got

Polite and very helpful, and made me feel that you are important to them

Product reviews

Date of purchase: 22/04/2022

Trusted Customer

Feefo Verified

4 years ago

They guide you and tell you what you need to expect and know. They makesure their customers are happy and it is their choice and they are always their to help anytime, and answer any questions. It's...

Product reviews

Date of purchase: 21/04/2022

Trusted Customer

Feefo Verified

4 years ago

The customer service I had she was awesome and explained to me everything I needed to know and made me understand more with some questions I did not understand. Thank you.

Product reviews

OneChoice

4 years ago

Hi there, Thank you for taking the time in sharing your experience with us, I am sorry to hear of your dissatisfaction. We would appreciate the opportunity to discuss your concern with you and assist with any additional queries you may have. Can you please confirm if you would like to be contacted by one of our Senior agents and if there is a suitable time you wish to be in touch. Kind regards, Scott

Date of purchase: 21/04/2022

Trusted Customer

Feefo Verified

4 years ago

the lady was very helpful and was easy to deal with, said she ring back on thursday and she did, just was a pleasure to deal with and yes i would recommend your services

Product reviews

Date of purchase: 21/04/2022

Trusted Customer

Feefo Verified

4 years ago

Exactly as above good customer service

Excellent phone manner well spoken I received a phone call almost immediately but I was busy I didn’t feel hassled I was listened to as I couldn’t afford a big insurance cover at the moment and was...

Product reviews

Date of purchase: 20/04/2022

Jason Pumipi

Feefo Verified

4 years ago

What Jason Pumipi said about OneChoice:

Very helpful in finding a suitable plan to fit my needs and professional customer service. Thanks OneChoice

Product reviews

Date of purchase: 14/04/2022

Johnny Schuster

Feefo Verified

4 years ago

What Johnny Schuster said about OneChoice:

Communication, explanation, clear everything was top for me. And she's was very nice and friendly person.

Date of purchase: 13/04/2022

Trusted Customer

Feefo Verified

4 years ago

Its better to start before it'sto late.

Customer service operator is very scary at first. I do suggest it would be a lot quicker doing a online quote and answering the questions that way. But I am glad I finally got there and signed up.

Product reviews

Date of purchase: 06/04/2022

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OneChoice Reviews

OneChoice Life InsuranceMore reviews of this product (419)View product websiteBad looking at going esle where

OneChoice Funeral InsuranceMore reviews of this product (594)View product websiteSame as my other comment,

OneChoice Life InsuranceMore reviews of this product (419)View product websiteGreat and Awesome and i am happy to give it a try with One Choice.🥰

OneChoice Funeral InsuranceMore reviews of this product (594)View product websiteI was thinking of getting me and my family life insurance but my end result wasn't what I expected and she said I don't qualify. As I don't understand why? So she offered me the funeral insurance.

OneChoice Funeral InsuranceMore reviews of this product (594)View product websitei think it is value for money and affordable

OneChoice Funeral InsuranceMore reviews of this product (594)View product websiteAffordable as I can’t afford anything more at the moment

OneChoice Life InsuranceMore reviews of this product (419)View product websiteI am satisfied with the plan I have opted for.

OneChoice Life InsuranceMore reviews of this product (419)View product websiteIt was great to get this sorted

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