Lovely customer service agent with a friendly manner who explained the service very well.
CX
OneChoice
23 hours ago
Hi Sarah,
Thank you for your lovely feedback! We’re so pleased to hear our team provided friendly service and explained everything clearly.
Kind regards,
Alisa
Happy with the service details he really explained every detail that I needed to know for kids life not to be stressful for when I pass
CX
OneChoice
2 days ago
Hi Margaret,
Thank you for your kind feedback. We’re so pleased to hear everything was explained clearly and that you feel reassured knowing your children will be supported in the future.
Kind regards,
Alisa
Product reviews
Date of purchase: 25/05/2026
0
Share
Trusted Customer
Feefo Verified
2 days ago
Nice and clear, easy to understand and made sure i understood what i was signing up for
CX
OneChoice
2 days ago
Hi there,
Thank you for your kind feedback! We’re delighted to hear everything was explained clearly and made easy to understand, and that you felt confident about what you were signing up for. We truly appreciate your support.
Kind regards,
Scott
I spoke with Lachlan and was very impressed with his professionalism, customer service and friendliness.
- very knowledgeable and patient with my questions
- explained in simple terms what I needed...
Read more
CX
OneChoice
2 days ago
Hi there,
Thank you for your wonderful feedback! We’re delighted to hear Lachlan provided such professional, friendly, and knowledgeable service. It’s great to know he made everything easy to understand and helped make the experience smooth and comfortable for you.
We’ll be sure to pass on your kind words to him.
Kind regards,
Scott
I was greatful with the person that served me she was very helpful and answered all my questions, and made me happy with my decision
CX
OneChoice
5 days ago
Hi there,
Thank you for your lovely feedback! We’re so pleased to hear that our team member was helpful, answered all your questions, and helped you feel confident and happy with your decision. We truly appreciate you taking the time to share your experience!
Kind regards,
Scott
Hi there,
Thank you for your great feedback! We’re thrilled to hear you found the service easy and quick. We really appreciate you taking the time to share your experience!
Kind regards,
Scott
Product reviews
Date of purchase: 22/05/2026
0
Share
Trusted Customer
Feefo Verified
6 days ago
Very helpful and affordable
CX
OneChoice
5 days ago
Hi there,
Thank you for your feedback. We’re glad to hear you found our service helpful and affordable. We appreciate your support!
Kind regards,
Scott
Product reviews
Date of purchase: 14/05/2026
0
Share
Trusted Customer
Feefo Verified
6 days ago
Explained the options of cover very well with a strong understanding and clarity of information of cover i may need for the future in good detail :)
CX
OneChoice
6 days ago
Hi there,
Thank you for your lovely feedback! We’re so pleased to hear the cover options were explained clearly and with a strong understanding of your future needs. It’s great to know the information provided was detailed, helpful, and easy to follow. We truly appreciate you taking the time to share your experience with us!
Kind regards,
Scott
Best customer service very engaging as let’s face it it’s a weird conversation talking about the future and death of yourself so was made to feel quite comfortable. Friendly and answered questions so...
Read more
CX
OneChoice
6 days ago
Hi Lisa,
Thank you for your lovely feedback. We’re so pleased to hear our team made the experience comfortable, friendly, and easy to understand. It’s wonderful to know you finished the call feeling confident and reassured in your decision.
Kind regards,
Alisa
Policy is a little higher than my other cover but does allow me to withdraw 75% after reaching 85 years old. My other policy doesn't do that.
CX
OneChoice
7 days ago
Hi there,
Thank you for your feedback! We’re glad to hear you value the flexibility and added benefit of being able to withdraw 75% of your cover after the age of 85. We appreciate you taking the time to compare your options and are pleased we could offer features that provide additional value and peace of mind.
Kind regards,
Scott
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.