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Rated
Exceptional

Specialist travel insurance for pre-existing medical conditions. You're OK To Travel.

Service
4.8
/5

5

4

3

2

1

220

35

2

0

1

258

ratings over the past year

Displaying all 2,274 reviews
Trusted Customer
8 months ago
Date of purchase: 04/11/2024
very helpful
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Reece
OK To Travel
8 months ago
Good morning, Thank you for leaving us a five star review and we hope you have some wonderful trips over the next 12 months. Best wishes, Reece
Trusted Customer
8 months ago
Date of purchase: 05/11/2024
Acceptable prices for senior traveler
Very easy to navigate
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Gillian
OK To Travel
8 months ago
Thank you for taking the time to leave us a review, If there is anything we can do to achieve a 5 star rating please do let us know! Enjoy your upcoming travels to Australia, Malaysia and Singapore. Best wishes, Gillian
Trusted Customer
8 months ago
Date of purchase: 29/10/2024
OK to insure with OK to travel
I was most impressed with the service I received. I spoke to Jill, André and Debbie. All were pleasant and very helpful. I wasn’t rushed into making a decision to buy which I found very reassuring.
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Gillian
OK To Travel
8 months ago
Thank you for taking the time to leave us a review, I'm glad we could provide you with the right service and cover for your trip to the USA. It was a pleasure speaking with you. Best wishes, Gillian
SA
Samantha
Somerset
8 months ago
Date of purchase: 25/10/2024
What Samantha said about OK To Travel:
Easy online peocess
Booked insurance online, to cover existing medical conditions. Straight forward, with info links if you're not sure. Fair price too. New policy, not had the need to claim, so can't comment on the...

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Gillian
OK To Travel
8 months ago
Hi Samantha, Thank you for leaving a review and for choosing Ok To Travel to insure for your upcoming trip to Cyprus. Best wishes, Gillian
JO
John
Newbury
8 months ago
Date of purchase: 22/10/2024
What John said about OK To Travel:
Excellent Competitive Holiday Insurance
Good service OK have remained competitive for over 3 years.
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Gillian
OK To Travel
8 months ago
hi John, Thankyou so much for leaving us some feedback and for choosing Ok To Travel for your Annual Multi-Trip policy. Best wishes, Gillian
Trusted Customer
8 months ago
Date of purchase: 21/10/2024
Excellent service
Booked by telephone. Very helpful clear good customer care Good service throughout
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Gillian
OK To Travel
8 months ago
Thankyou for taking the time to leave some feedback, that is great to hear! I hope you enjoy your upcoming trip to Guernsey. Best wishes, Gillian
DA
David
Manchester
8 months ago
Date of purchase: 21/10/2024
What David said about OK To Travel:
Customer services
Fantastic customer services . Danielle your customer was very professional
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Gillian
OK To Travel
8 months ago
Hi David Thankyou for the feedback, I'll pass on your kind words to Danielle. Have a fantastic trip to Spain. Best wishes, Gillian
Trusted Customer
8 months ago
Date of purchase: 20/10/2024
People to go to
Brilliant
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Gillian
OK To Travel
8 months ago
Thankyou for the feedback, We hope you enjoy your upcoming trip to the Channel Islands. Best wishes, Gillian
HE
Helen
Rotherham
8 months ago
Date of purchase: 17/10/2024
What Helen said about OK To Travel:
Most competent and friendly service!
The agent was very friendly and helpful and made the service very simple to follow compared to other insurance companies!
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Gillian
OK To Travel
8 months ago
Hi Joseph, Thankyou for leaving us a review, I'll pass on your feedback to Andre. I hope you have a wonderful trip to Austria. Best wishes, Gillian
ST
Stephen
8 months ago
Date of purchase: 08/10/2024
What Stephen said about OK To Travel:
Website wasn't the best keep telling me there was a problem when I wanted to purchase the policy and told to try again this happened several times in a row but the agent I spoke to couldn't have...

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Gillian
OK To Travel
8 months ago
Hi Stephen, I Apologise for the issues with the website, the operations manager is working on improving this. I'll pass on your feedback to Andre who helped you with this policy. Best wishes, Gillian
About OK To Travel
OK To Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.
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58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom
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About OK To Travel
OK To Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.