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Rated
Exceptional

Specialist travel insurance for pre-existing medical conditions. You're OK To Travel.

Service
4.8
/5

5

4

3

2

1

213

35

2

0

1

251

ratings over the past year

Displaying all 2,274 reviews
MA
Malcolm
Congleton
5 days ago
Date of purchase: 03/07/2025
What Malcolm said about OK To Travel:
Great Agent
Agent was superb, Clear and easily understood, listened patiently etc
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Rosie
OK To Travel
5 days ago
Hi Malcolm, Thank you so much for your kind words! We're delighted to hear that your experience with our agent was superb. Safe travels, Rosie
Trusted Customer
6 days ago
Date of purchase: 02/07/2025
Prompt efficient service.
I called and spoke to a very helpful customer service lady. The call was answered quickly. I answered all the questions and it didn't take very long to get the quote over the phone. This was emailed...

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Rosie
OK To Travel
6 days ago
Hi, Thank you for your lovely feedback! We’re glad everything was quick and easy, and that you were happy with the service and value. Safe travels! Rosie
Trusted Customer
8 days ago
Date of purchase: 30/06/2025
Helpful
Easy to use website. Needed some clarification and call handler, Carl was extremely helpful. Thank you
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Rosie
OK To Travel
8 days ago
Hi, Thanks for your feedback!We're glad you found the website easy to use and that Karl was helpful. Best wishes, Rosie
Trusted Customer
8 days ago
Date of purchase: 30/06/2025
Very good, very helpful
Very helpful, and not complicated
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Rosie
OK To Travel
8 days ago
Hi, Thank you for sharing your feedback! We're glad to hear you found our service helpful! Best wishes, Rosie
AL
Alastair
Johnstone
11 days ago
Date of purchase: 27/06/2025
What Alastair said about OK To Travel:
Simplicity in itself
Straight to the point questions and easy to navigate
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Rosie
OK To Travel
9 days ago
Hi Alastair, Thank you for leaving us 5 stars! We're pleased to hear that everything was straight to the point and easy to navigate. Best wishes, Rosie
SU
Susan
London
13 days ago
Date of purchase: 24/06/2025
What Susan said about OK To Travel:
A good quote
Easy website to use, good medical screening, all straightforward and a good quote.
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Rosie
OK To Travel
12 days ago
Hi Susan, Thank you for your kind feedback! We're glad you found the website easy to use and the medical screening process straightforward. It's great to hear you were happy with the quote too! Best wishes, Rosie
JO
Joseph
Rotherham
14 days ago
Date of purchase: 24/06/2025
What Joseph said about OK To Travel:
Fantastic service, friendly and competent!
The agent was fantastic, everything was very straightforward and I got the cover needed.
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Rosie
OK To Travel
13 days ago
Hi Joseph, Thank you for the great feedback! We're glad the process was straightforward and you got the cover you needed. Safe travels, Rosie
JO
John
Kingsteignton
14 days ago
Date of purchase: 24/06/2025
What John said about OK To Travel:
Simply the best OK.
Great service and always excellent product, if there is a problem the staff are very helpful and knowledgeable. Highly recommend first class.
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Rosie
OK To Travel
13 days ago
Hi John, Thank you for this 5-star review! We're delighted to hear you're happy with our service and products. Your recommendation means a lot to us! We hope you have a lovely trip! Best wishes, Rosie
Trusted Customer
15 days ago
Date of purchase: 22/06/2025
Disappointed
Bought a policy online on Sunday but still to receive an email with certificate etc on it
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Reece
OK To Travel
15 days ago
Good morning, Thank you for your feedback. I've checked our records and can see your documents were automatically sent by email shortly after your purchase on 22nd June, around 9:30PM. After speaking with you on the phone yesterday, we doubled checked your email address and re-issued this email as requested. Sometimes the initial emails can sneak into spam or junk folders, so it might be worth checking there if you haven't received them yet. Don't hesitate to reach out if you need any further support. Best wishes, Reece
Trusted Customer
15 days ago
Date of purchase: 20/06/2025
About OK To Travel
OK To Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.
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58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom
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About OK To Travel
OK To Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.