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OK To Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ok-to-travel | Feefo

Displaying all 2,274 reviews

Malcolm

Congleton

5 days ago

Date of purchase: 03/07/2025

What Malcolm said about OK To Travel:

Great Agent

Agent was superb, Clear and easily understood, listened patiently etc

Rosie

OK To Travel

5 days ago

Hi Malcolm, Thank you so much for your kind words! We're delighted to hear that your experience with our agent was superb. Safe travels, Rosie

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Trusted Customer

6 days ago

Date of purchase: 02/07/2025

Prompt efficient service.

I called and spoke to a very helpful customer service lady. The call was answered quickly. I answered all the questions and it didn't take very long to get the quote over the phone. This was emailed...

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Rosie

OK To Travel

6 days ago

Hi, Thank you for your lovely feedback! We’re glad everything was quick and easy, and that you were happy with the service and value. Safe travels! Rosie

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Trusted Customer

8 days ago

Date of purchase: 30/06/2025

Helpful

Easy to use website. Needed some clarification and call handler, Carl was extremely helpful. Thank you

Rosie

OK To Travel

8 days ago

Hi, Thanks for your feedback!We're glad you found the website easy to use and that Karl was helpful. Best wishes, Rosie

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Trusted Customer

8 days ago

Date of purchase: 30/06/2025

Very good, very helpful

Very helpful, and not complicated

Rosie

OK To Travel

8 days ago

Hi, Thank you for sharing your feedback! We're glad to hear you found our service helpful! Best wishes, Rosie

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Alastair

Johnstone

11 days ago

Date of purchase: 27/06/2025

What Alastair said about OK To Travel:

Simplicity in itself

Straight to the point questions and easy to navigate

Rosie

OK To Travel

9 days ago

Hi Alastair, Thank you for leaving us 5 stars! We're pleased to hear that everything was straight to the point and easy to navigate. Best wishes, Rosie

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Susan

London

13 days ago

Date of purchase: 24/06/2025

What Susan said about OK To Travel:

A good quote

Easy website to use, good medical screening, all straightforward and a good quote.

Rosie

OK To Travel

12 days ago

Hi Susan, Thank you for your kind feedback! We're glad you found the website easy to use and the medical screening process straightforward. It's great to hear you were happy with the quote too! Best wishes, Rosie

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Joseph

Rotherham

14 days ago

Date of purchase: 24/06/2025

What Joseph said about OK To Travel:

Fantastic service, friendly and competent!

The agent was fantastic, everything was very straightforward and I got the cover needed.

Rosie

OK To Travel

13 days ago

Hi Joseph, Thank you for the great feedback! We're glad the process was straightforward and you got the cover you needed. Safe travels, Rosie

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John

Kingsteignton

14 days ago

Date of purchase: 24/06/2025

What John said about OK To Travel:

Simply the best OK.

Great service and always excellent product, if there is a problem the staff are very helpful and knowledgeable. Highly recommend first class.

Rosie

OK To Travel

13 days ago

Hi John, Thank you for this 5-star review! We're delighted to hear you're happy with our service and products. Your recommendation means a lot to us! We hope you have a lovely trip! Best wishes, Rosie

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Trusted Customer

15 days ago

Date of purchase: 22/06/2025

Disappointed

Bought a policy online on Sunday but still to receive an email with certificate etc on it

Reece

OK To Travel

15 days ago

Good morning, Thank you for your feedback. I've checked our records and can see your documents were automatically sent by email shortly after your purchase on 22nd June, around 9:30PM. After speaking with you on the phone yesterday, we doubled checked your email address and re-issued this email as requested. Sometimes the initial emails can sneak into spam or junk folders, so it might be worth checking there if you haven't received them yet. Don't hesitate to reach out if you need any further support. Best wishes, Reece

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Trusted Customer

15 days ago

Date of purchase: 20/06/2025

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About OK To Travel

OK To Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.

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01223446920

58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom