How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Norton Finance Reviews

Displaying all 1,373 reviews

Trusted Customer

8 years ago

Excellent service, very efficient We would highly recommend.

Excellent service, easy to communicate with, everything thoroughly explained.

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to send your feedback. We're glad you were happy with the process and the service you received with Norton Finance.

Trusted Customer

8 years ago

It wasn't straight forward at all but I'm happy with end result.

Overall I'm very happy with the service and yes I would definitely recommend you to friends and family. But I also like to point out that it took a long time for my loan I wish that process could be...

Paul Stringer

Norton Finance

8 years ago

Thank you for your feedback. We're happy that you would recommend us and were happy with the service. We apologise that we didn't meet your expectation in terms of the length of the process and are always striving to improve.

Trusted Customer

8 years ago

👍

Brilliant service!

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to send your feedback. We're glad you were happy with the service you received at Norton Finance.

Trusted Customer

8 years ago

Money in a matter of days

Very quick and professional service.

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to send your feedback. We're glad you were happy with the service you received from Norton Finance.

Trusted Customer

8 years ago

The level of service was excellent, Danielle our handler was friendly, professional & approachable, showing great patience not just with us but with the 3rd parties involved who were not always the...

Paul Stringer

Norton Finance

8 years ago

Thank you for your feedback - it's great to hear positive things about our Customer Relation Managers. We're glad you were happy with the service and got the result you were looking for.

Trusted Customer

8 years ago

easy and stress free experiance

fantastic jolean was so much help and frendly made everything stress free

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to provide feedback. We will pass your comments back to your Customer Relation Manager and we're glad that you're happy with the service you received.

Trusted Customer

8 years ago

scottish goverment delay

Long process due to Scottish government changing there register position which was not common knowledge.we had to re register our house which took weeks and costly.it applies to people who have been...

Paul Stringer

Norton Finance

8 years ago

Thank you for your feedback. We're sorry about the delays you experienced during your application with us. We're happy that you had no problems with our service & that you were able to secure your funds despite the issues with the registration of the property.

Trusted Customer

8 years ago

Brilliant and efficient experience

Everything they did was brilliant. Efficient and polite service. Always kept us informed of the progress they were making. They made you feel special and valued.

Paul Stringer

Norton Finance

8 years ago

Thank you for your feedback. It's great to hear that you were happy with the service throughout and will pass your feedback on to the Customer Relation Manager who handled your case. Thank you again, and if you should ever need us again, please don't hesitate to get in touch.

Trusted Customer

8 years ago

professional

friendly and helpful and very professional

Trusted Customer

8 years ago

Amazing

Norton finance were amazing from start to finish. I was asked to work out all outstanding high interest rate loans/credit cards, as these were a priority to get cleared, we understood totally what...

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo