How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Norton Finance Reviews

Displaying all 1,373 reviews

Trusted Customer

7 years ago

What Trusted Customer said about Norton Finance:

Prompt response to emails

Trusted Customer

7 years ago

What Trusted Customer said about Norton Finance:

Excellent Communication

Excellent Service, I was given lots of options for the request I had made with borrowing money against my house. I was called and informed of the options, asked if I was sure I wanted to go ahead...

Paul Stringer

Norton Finance

7 years ago

Thank you for your feedback. It's great to hear you were happy with our service and that we were able to help you find the funds you needed. We pride ourselves on our customer service, so it's great that you found the staff friendly and helpful throughout the process.

Trusted Customer

7 years ago

I found Norton’s staff very friendly, efficient and trustworthy.

They were efficient, friendly and explained everything every step of the process. The staff were always on hand for any query we had and they got the process done very quickly . We would definitely...

Paul Stringer

Norton Finance

7 years ago

Thank you for your feedback. It's great to hear you were happy with the level of service our staff provided throughout your loan application and that you would recommend us in the future.

Trusted Customer

7 years ago

Excellent experience

Excellent service from start to finish. Our adviser Rianna was polite, professional and friendly and kept us updated at every stage of the process.

Paul Stringer

Norton Finance

7 years ago

Thank you for your feedback. We'll pass your positive comments on to Rianna - we're glad we were able to meet your expectations and help you find the solution you needed.

Trusted Customer

7 years ago

Quick, professional service.

More than satisfied with the level of service provided. The process was extremely straightforward and completely stress free. The staff were so friendly and efficient and our dedicated advisor...

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to send in your feedback. It's great to hear such positive feedback on your experience with us. We will pass your comments back to the relevant members of staff and once again thank you for using Norton Finance.

Trusted Customer

7 years ago

Everything.

Trusted Customer

7 years ago

Excellent service. Very efficient and responsive. Would definitely recommend them and use them again.

Paul Stringer

Norton Finance

7 years ago

Thank you for your review. We're glad to hear you were happy with the service and would recommend us to others, and if you were to need us again that you would use us again.

Trusted Customer

7 years ago

Great help and advice.

Paul Stringer

Norton Finance

7 years ago

Thank you for your feedback. We're glad you were happy with the level of service you received.

Trusted Customer

7 years ago

What Trusted Customer said about Norton Finance:

Pleasant

Friendly service.

Paul Stringer

Norton Finance

7 years ago

Thank you for your review. We're glad you were happy with the level of service you received.

Trusted Customer

7 years ago

What Trusted Customer said about Norton Finance:

Great service

Great advice and responsive service achieved in the timescale we wanted. Thank you.

Paul Stringer

Norton Finance

7 years ago

Thank you for your feedback. It's great to hear you were happy with the level of service and the timescale of your application.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo