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Norton Finance Reviews

http://www.nortonfinance.co.uk

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

18

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19

ratings over the past year

Displaying all 1,373 reviews

TC

Trusted Customer

7 years ago

What Trusted Customer said about Norton Finance:

Laura Rouse was very helpful and made the process feel easy. She always kept us up to date of the progress throughout.

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about Norton Finance:

Misled time wise.

By telling fact and not fiction,Start to finish process was nearly 1 x month and I was told it would take 10 days. I lost holding deposits due to being told the payment will be tomorrow when it was...

Nick Morton

Norton Finance

7 years ago

We are sorry that you were unhappy with the service you received.We have reviewed your comments with the team responsible for your application as we are always looking at ways we can improve our service in any way we can.Sometimes we also have to rely on information from other parties that can cause delays on an application, but we apologise for any inconvenience caused.

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about Norton Finance:

Excellent friendly quick service

Excellent service from friendly knowledgeable staff who kept us informed every step of the way. Would highly recommend.

0

Trusted Customer

7 years ago

Excellent from start to finish. Very helpful, efficient with great communication.

0

Trusted Customer

7 years ago

Quick and easy service

0

Trusted Customer

7 years ago

Great communication, excellent service. They sorted my case quick and smooth. Many thanks!!

0

Trusted Customer

7 years ago

Great service, couldn’t thank the man that helped us enough

0

Trusted Customer

7 years ago

I felt that there was a lot of duplication of sending information that I had already sent

0

Trusted Customer

7 years ago

Poor customer service

Communication was a huge problem. Our advisor would not contact us for weeks. I would send emails and get no response and then get an email from another person requesting the same information I had...

Nick Morton

Norton Finance

7 years ago

Thank you for your feedback. We are sorry that you were unhappy with the service you received. We have reviewed the points that you have raised with the team responsible for dealing with your application and apologise for any inconvenience caused.

0

Trusted Customer

7 years ago