Have more options online for reason for return. Online chat never available call back request never works have to pay for a return that is not my fault
It is simply a very good, smooth service. The only thing (unless I've missed seeing it) I would say is it would be great if when you open the information on a product and then realise it's "out of...
Only ordered online as had £10 voucher which I couldn't get to work and eventually gave up. Order delayed... don't know why ? so did not arrive in time to use for weekend away. Wish I had just gone...
Next are extremely easy to deal with, staff are really friendly & helpful.
Would definitely recommend Next.
Only improvement would be to have the collection desk either on its own or at the quietest...
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