What Sarah Wells said about New Generation Ski and Snowboard School:
Friendly and fun team!
All the staff I met and spoke to were hugely helpful, friendly and my son had a great week with them.
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John Hambley
Feefo Verified
4 years ago
What John Hambley said about New Generation Ski and Snowboard School:
I recently had 2 private lessons with Luka at Montchavin/Les Coches/La Plagne. He was very patient and encouraging. By the end of the 1st lesson I was much more confident and in control. My friends...
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Melissa
Feefo Verified
NYC
4 years ago
What Melissa said about New Generation Ski and Snowboard School:
Fun family ski trip
We had a great ski experience with our ski guide, Edie. She had great knowledge of the ski mountains and gave us good ski Instructiom to meet the current ski conditions.
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Trusted Customer
Feefo Verified
4 years ago
Another fantastic year with New Generation. Our first lessons for our 4 year old and 3rd for our 9 and 10 year old. They have learnt so much and always come back with a smile of their faces. Thank...
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Rachel Dalton
Feefo Verified
4 years ago
What Rachel Dalton said about New Generation Ski and Snowboard School:
Terrible experience
Terrible experience - Cancelled four days of lessons less than 12 hours beforehand. There is a disclaimer when booking that lessons can be cancelled but I would expect more notice. A private lesson...
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Melissa Rennard
New Generation Ski and Snowboard School
4 years ago
Hi Rachel, We appreciate your feedback although feel it does not tell the full story.
We want you to know that we’ve reached out to our team in Verbier, to get a little more insight into what happened here. We are sorry that we had to cancel your lesson, the terms and conditions for group lessons are however clear on our site.
Following the cancelled lesson, we offered you 2 private lessons and explained where you would meet your instructor. Our team double-checked you understood where to meet and said you agreed. You subsequently arrived late and with the wrong skis wasting the first private lesson.
Our team in Verbier are pleased you found another school and had a fantastic lesson. We’re glad you managed to turn your holiday around.
Thanks again for your feedback.
Best, Mel
RD
Rachel Dalton
4 years ago
Hi Mel, sorry to hear that you disagree with the circumstances I described. I waited for 30 mins beforehand in the place described so was definitely was not late. It was when I rang the ski school that I managed to find the ski instructor. It was appreciated that the ski school arranged a private lesson.
What the comment above doesn’t address is the issues obtaining a refund and having to ring the office each day to chase this up.
I’m sorry you don’t feel my story tells the whole story. I was invited to write this review by New Generation Ski School as you asked for my feedback so was simply responding to that invitation.
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Trusted Customer
Feefo Verified
4 years ago
A brilliant experience - definitely a better skier for it!
I booked some off piste lessons with New Generation in Morzine as they run the Instructor led guiding for the Ski Club of GB. They were incredibly responsive to my emails and questions and give a...
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Nelly Ogonda
Feefo Verified
4 years ago
What Nelly Ogonda said about New Generation Ski and Snowboard School:
Take a chance with great school to put your skiing to another level!
Great ski school with understanding and patient ski instructors. Mikkel was really great and we learned a lot during the 5 days we spent with him. Thank you Skinewgen
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Caroline Patton
Feefo Verified
4 years ago
What Caroline Patton said about New Generation Ski and Snowboard School:
Would HIGHLY recommend
Patrick and Piero were amazing instructors, they were so patient with the children and their skiing improved dramatically only after a few hours.
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Trusted Customer
Feefo Verified
4 years ago
Fantastic again....
I have had lessons with New Generation before and again they did not disappoint. A great team, knowledgeable, great instructors and good fun! Thank you again!!
Melissa Rennard
New Generation Ski and Snowboard School
4 years ago
Hi M, thanks for rating us 5-stars! We're so happy to hear that you've had another great experience with our team. We're glad you could benefit from our knowledgeable instructors. Have fun on the slopes. See you next time, Thanks - Mel.
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Jaye Cowle
Feefo Verified
4 years ago
What Jaye Cowle said about New Generation Ski and Snowboard School:
Private lessons really work to improve our skiing!
After a two year gap since our last ski trip, I wanted to get some refresher training. I found New Generation Ski School and booked some private lessons. We were assigned Eric and he was superb!...
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Melissa Rennard
New Generation Ski and Snowboard School
4 years ago
Hi Jaye, thanks for reviewing your lessons with us. We're so pleased to hear that you enjoyed your private lessons with Eric. We always encourage our team to be as helpful as possible to make your trip seamless, so we're happy that Eric could make things easier for you. Thanks for recommending us and we look forward to catching up again next time. Thanks, Mel
New Generation Ski and Snowboard School is based in 18 ski resorts across France, Switzerland, and Austria. We deliver awesome ski lessons. Stress-free, high-quality tuition to meet your needs and make your holiday one to remember.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
New Generation Ski and Snowboard School is based in 18 ski resorts across France, Switzerland, and Austria. We deliver awesome ski lessons. Stress-free, high-quality tuition to meet your needs and make your holiday one to remember.