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National Trust Shop Reviews

https://shop.nationaltrust.org.uk
Rated
Exceptional

The National Trust was set up in 1895 by three people who saw the importance of our nation’s heritage and open spaces

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

1,084

107

43

17

38

1,289

ratings over the past year

Displaying all 9,996 reviews
MU
MyNT User
5 years ago
Date of purchase: 13/10/2019
What MyNT User said about National Trust Shop:
straightforward, no problems
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P Holland
5 years ago
Date of purchase: 14/10/2019
What P Holland said about National Trust Shop:
I love the way the swallows move in the breeze, so relaxing to watch.
Excellent service, item v well packaged and arrived two days after order.
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Trusted Customer
5 years ago
Date of purchase: 14/10/2019
Good to support the National Trust whilst enjoying shopping for gifts
Simple to order. Fast and efficient delivery. Well packaged.
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Trusted Customer
5 years ago
Date of purchase: 14/10/2019
Product as expected
I would buy from the National Trust again. Overall a good service.
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BS
Beryl Scruton
5 years ago
Date of purchase: 14/10/2019
What Beryl Scruton said about National Trust Shop:
Excellent service.
My parcel arrived within a couple of days. The contents were fragile glass ornaments and they were very well packed.
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Trusted Customer
5 years ago
Date of purchase: 12/10/2019
Super service
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AT
Annette Turvey
Sutton Coldfield
5 years ago
Date of purchase: 10/10/2019
What Annette Turvey said about National Trust Shop:
Saddle bag
i was kept informed about my order which arrived in the time stated and it was well wrapped.
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BS
Brian Strefford
5 years ago
Date of purchase: 13/10/2019
What Brian Strefford said about National Trust Shop:
Send what’s on the picture mine is not what’s on the picture disappointing already spent 5 pounds on delivery was not going to spend another 5 pounds sending it back
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Lydia
National Trust Shop
5 years ago
Hi Brian, thank you for bringing this to our attention. Apologies as there has obviously been a picking error. This looks like this is an isolated incident as we haven’t had any other feedback of this kind but we will be sure to highlight this in our warehouse to ensure we get this rectified asap. If you would like to get in touch with our friendly customer service team on online.shop@nationaltrust.org.uk or 0300 123 2025 open 8am - 8pm Mon-Sat they would be happy to send you out a free returns label for a replacement of the correct item or a refund.
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AB
Amanda Beart
5 years ago
Date of purchase: 13/10/2019
What Amanda Beart said about National Trust Shop:
Contented customer
Bought the incorrect size of hat for my son at Anglesey Abbey Ordered the correct size online which arrived promptly Returned original for a refund
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Trusted Customer
5 years ago
Date of purchase: 12/10/2019
Great product at a great price
Very efficient service and top quality products. My order arrived very promptly.
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About National Trust Shop
The National Trust was set up in 1895 by three people who saw the importance of our nation’s heritage and open spaces and wanted to preserve them for everyone to enjoy. Every purchase you make goes back into looking after special places, for ever, for everyone
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01225 792270
Heelis, Kemble Drive, Swindon, Wiltshire, SN2 2NA, United Kingdom
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About National Trust Shop
The National Trust was set up in 1895 by three people who saw the importance of our nation’s heritage and open spaces and wanted to preserve them for everyone to enjoy. Every purchase you make goes back into looking after special places, for ever, for everyone