How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

National Trust Shop Reviews

https://shop.nationaltrust.org.uk

Rated

Exceptional

The National Trust was set up in 1895 by three people who saw the importance of our nation’s heritage and open spaces

Service

4.7

Product

4.6

1,081

104

1,282

ratings over the past year

Displaying all 10,045 reviews

Trusted Customer

1 day ago

Date of purchase: 14/06/2025

I bought a joint membership gift for National Trust. It is a joint membership for National Trust. Does what it says on the ticket.

Product reviews

Peter

Fareham

2 days ago

Date of purchase: 23/06/2025

What Peter said about National Trust Shop:

Great quality, good service

Good.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 13/06/2025

Great in sunny weather

Well packaged.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 13/06/2025

Beautiful cushion

Good service with regular updates

Product reviews

Trusted Customer

2 days ago

Date of purchase: 21/06/2025

Excellent service!

We believe The National Trust always sells good quality products. Over the years we have bought many things from NT shops and have never been disappointed.

Product reviews

Trusted Customer

3 days ago

Date of purchase: 22/06/2025

Lovely staff are always so polite and helpful

Product reviews

Trusted Customer

3 days ago

Date of purchase: 11/06/2025

Excellent

Product reviews

Zaneta Foster

Whitworth, Lancashire.

3 days ago

Date of purchase: 22/06/2025

What Zaneta Foster said about National Trust Shop:

Excellent products.

Very Good.

Product reviews

Trusted Customer

3 days ago

Date of purchase: 22/06/2025

Quick delivery

Product reviews

Trusted Customer

4 days ago

Date of purchase: 11/06/2025

Everything arrived well packaged and vey promptly.

Product reviews

Not received a review invite?

About National Trust Shop

The National Trust was set up in 1895 by three people who saw the importance of our nation’s heritage and open spaces and wanted to preserve them for everyone to enjoy. Every purchase you make goes back into looking after special places, for ever, for everyone

Read all

01225 792270

Heelis, Kemble Drive, Swindon, Wiltshire, SN2 2NA, United Kingdom

Shona Branigan Original Sycamore Gap Print, Gold Medium

LED Solar Dandelion Outdoor Light 35cm, Green

View all media (117)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

National Trust Shop Reviews

Joint Annual Gift MembershipMore reviews of this product (148)View product website

National Trust Bluebell Seat PadMore reviews of this product (6)View product websiteGood quality exactly what we needed to complement our new patio set. Ordering was easy, the cushions arrived on the scheduled date. It was the price that attracted us to these cushions after seeing...Read all

National Trust Raffia Visor on HeadbandMore reviews of this product (6)View product websiteGreat product, carefully packaged and quickly sent!

Spring Meadow CushionMore reviews of this product (14)View product websiteBeautiful cushion with such detailed embroidery. Looks great on my bed.

National Trust Desk Diary 2026More reviews of this product (2)View product websiteAmazing I always love the pictures where they’re taken

Water Colour PencilsMore reviews of this product (3)View product websiteI love the spaces it gives for u to add in the pictures of the different NT places not as good as last year but I love NT stuff

A5 Butterfly NotebookMore reviews of this product (1)View product websiteWish it woukd have had more pages but it’s a lovely notebook

A6 Busy Bee NotebookMore reviews of this product (1)View product websiteAgain a few more pages

Meadow Stoneware JugMore reviews of this product (2)View product websiteIt all went like clockwork, fast delivery. I love the jug. I now have 4 National Trust jugs. I was a Volunteer at Croome Court and I enjoyed my time there. Thankyou

National Trust Curved Brim Hat, NaturalMore reviews of this product (7)View product websiteExcellent hat.

National Trust Walking Stick Chair, CharcoalMore reviews of this product (22)View product websiteGood product and reasonable price.

Shona Branigan Original Sycamore Gap Print, Red SmallMore reviews of this product (5)View product websiteA really good quality print, which will be a great reminder of somewhere very special to us.

National Trust Joy Angels Christmas Cards Box of 10More reviews of this product (1)View product websiteLovely cards.

The Great British Bucket ListMore reviews of this product (31)View product websiteBought as a gift for someone else, but they were very pleased with it.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?