"Excited but disappointed" The fact that the cruiseline is using the interest off our payment for the next year or so!
I found it much easier to book this cruise rather than the last one through this company which was two years ago, but we were rather surprised and disappointed in that although our cruise is over 14...
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Trusted Customer
9 years ago
Great service
so far so good .Lovely helpful girl. Booking still to be finalised due to passport wait.
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Trusted Customer
9 years ago
I apologise for my review but no I am not confident it will all be A OK.
I am Mrs Positive so I am never negative BUT this experience has been overwhelming. Many trips we have planned with travel companies have been a breeze - we pay the money we get a package with...
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Trusted Customer
9 years ago
What Trusted Customer said about My241 Rewards:
Would not use again.
While the staff are very nice and helpful the product itself is not of great benefit. Whenever we asked about cruises that we wanted to go on they were either not on the list or you did not save that...
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Customer Service
My241 Rewards
9 years ago
Thank you for your feedback, we will pass this onto the staff. We work hard to ensure we have a wide range of cruises available on the 241 program, we currently have over 1700 available with savings anywhere between $500 and $17,000. Our range is always changing due to availability and cruise line agreements. Whilst we are always striving to offer the best possible deals we are not in control of when or what the cruise line offer in terms of retail sale fares or on board credits. Our 241 offers are based on the cruise line full (not discounted) fare. We are looking forward to ensuring you get the very best in customer service during the whole customer journey from booking to return from trip. If you have any further queries please do not hesitate to contact your dedicated cruise consultant.
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Trusted Customer
9 years ago
ICE Rep Jocelyn Foster has provided excellent customer service.
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Trusted Customer
9 years ago
Top notch service!
So pleased with the service of my cruise travel consultant. I really appreciated all the work he did to source the perfect holiday! Thankyou.
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Trusted Customer
Sydney
9 years ago
What Trusted Customer said about My241 Rewards:
good but check and compare what cruise companies offer to see what the true savings are. you maybe a bit disappointed.
overall the service is good. staff are very helpful and informative and are open to suggestions on modifications to itineraries and accommodation. the company name of twoforone is somewhat confusing...
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Trusted Customer
9 years ago
Very helpful and attentive
Very helpful and attentive
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Trusted Customer
9 years ago
Very happy with the service we received.
The consultant I spoke to was always prompt in responding to our requests, was most helpful, and provided lots of information to help us make our decision about which cruise to choose.
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