Felt could have been offered better deal as I am a loyal customer
Deal could have been better
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Trusted Customer
9 years ago
My241 is not good value for money - unless I am using wrong
The staff were friendly, but I got the impression they were all about getting the sale than actually helping me get the best experience. I am a bit disappointed that the savings I was expecting by...
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Trusted Customer
Auckland, New Zealand
9 years ago
What Trusted Customer said about My241 Rewards:
You don't deal with David Stallard at all and have never spoken to him!
Service was very good once I purchased the trip although finding one to suit was not easy. when sold the vouchers I was told about the 1000's of cruises available- but I can never find one that I...
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Trusted Customer
9 years ago
What Trusted Customer said about My241 Rewards:
Aaron ensure he answered all my questions and gave me his direct number so ...
Aaron ensure he answered all my questions and gave me his direct number so I could have a point of contact
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Trusted Customer
Mooroopna
9 years ago
What Trusted Customer said about My241 Rewards:
Excellent service by My241 Rewards
Very helpful team details straight forward
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Trusted Customer
GYmpie Queensland
9 years ago
What Trusted Customer said about My241 Rewards:
Very satisfied with the everythingc
I was pleased to be speaking with a person I could understand. Everything I asked for was done, and you were kind in your allowing me time to transfer money to enable me to purchase. You chased...
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Trusted Customer
3079
9 years ago
What Trusted Customer said about My241 Rewards:
What a bargain
Quick and friendly
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Trusted Customer
9 years ago
Excellent service by My241 Rewards
Pleasant and helpful staff.
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Trusted Customer
Berwick
9 years ago
What Trusted Customer said about My241 Rewards:
Would never recommend
I had had 4 different consultants in the first 10 days. I was not advised to take out insurance before paying the total amount for the cruise. Therefore we are not covered.
Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. Unfortunately we are not in control of when our consultants are off sick or on their own holidays, however we always strive to ensure we have dedicated staff to look after your enquiries and bookings. I now understand you are booked and being looked after by one of our more experienced consultants. While it is not a requirement for us to offer travel insurance to every customer we can certainly help you out with that. We will be in contact shortly to go through an insurance quote to cover you. That way once you have the insurance your trip will be covered from now onward. We are looking forward to getting in contact with you and finalizing all the finer details of your trip.
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Trusted Customer
9 years ago
What Trusted Customer said about My241 Rewards:
sometimes confused
we find it a bit difficult planning a holiday via phone and from a distance There are many questions we need to ask but needs extra following up
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
