Thank you for your feedback. We are very sorry about the long waiting time and delay with your order. Due to the summer months being our busiest periods, there are often some delays. We are very sorry about this, but once the post leaves our printing offices it is out of our control. We do, however ask customers to get in contact with us if they have not received them in the given time we state in the email. We are very sorry for any inconvenience caused. The My Nametags Customer Service Team