Merchant Logo

The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

Service
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Hermes is no longer an active Feefo customer
Displaying all 12,778 reviews
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Top Service.
Perfect service.Parcel arrived in good time.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
I am owed a refund and compensation. A parcel was lost and not returned. Wasted valuable time speaking to an employee online and refused compensation or refund - cannot use myhermea again unless this...

Read all
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
Efficient, reliable, economical, competitively priced.
Efficient, reliable, economical, competitively priced, convenient having sent over 450 parcels with them.
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
An excellent company that I trust to deliver
Great tracking feature - Easy to price a packages - Insurance options - Signature option - PERFECT!!!
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
Great service. Friendly and Hard-Working. Michael.
Great service. Friendly and Hard-Working. Michael.
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
not good
didnt pick up parcel on day arranged I had to take it to drop off point
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
in one word; Great !
Good prices, fast delivery. great courier service. excellent web page
TC
Trusted Customer
BRENTWOOD
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
All good
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
Excellent all round service. Recommended.
TC
Trusted Customer
6 years ago
Date of purchase: 28/08/2018
What Trusted Customer said about Hermes:
1st Class service, 1 parcel damaged, full refund given, could not ask for more very helpful, thats why i always use Hermes
About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
Read all
Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
Why trust Feefo reviews?

About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.