MUNDY SERVICE IS OFTEN DISAPPOINTING. RESPONSE TO ENQUIRIES IS SLOWER THAN IT SHOULD BE - ESPECIALLY TO E-MAILS! OTHER CRUISE AGENTS ARE FAR MORE 'ON THE BALL'.
but the quality of back office admin remains dire - every transaction has to be checked and there are almost always corrections to be made. unfortunately this has become the Mundy Achilles heel. (but...
Our representative left Mundy and we were told that the replacement person would contact us to ensure all was OK in preparation for our cruise. We're still waiting (and it's too late now)
Product reviews
Date of purchase: 17/05/2015
0
Share
Trusted Customer
Feefo Verified
10 years ago
Good information pre cruise
Product reviews
Date of purchase: 30/05/2015
0
Share
Trusted Customer
Feefo Verified
10 years ago
as always Edwina was marvellous
Product reviews
Date of purchase: 08/05/2015
0
Share
Trusted Customer
Feefo Verified
10 years ago
Sharon has been most efficient and helpful throughout
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.