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Mundy Cruising Reviews

Displaying all 905 reviews

Trusted Customer

Feefo Verified

4 years ago

The service provided by Janet Welsh was very good. She started the booking, then was absent through illness ... and let's just say I was relieved when she returned! She salvaged what was a mess...

Alexander

Mundy Cruising

4 years ago

Many thanks for your comments and taking the time to provide valuable feedback. I’m so pleased to hear your kind words regarding Janet’s service and sorry that your experience was not as good when dealing with her colleague. We’ve taken this feedback onboard and I hope that Janet has the opportunity to assist you with a future cruise which we’ll ensure is handled up to Janet’s high standards should she be away from the office for any reason. Yours sincerely Alex Loizou

Product reviews

Date of purchase: 16/06/2022

Mr. Christopher Hall

Feefo Verified

4 years ago

What Mr. Christopher Hall said about Mundy Cruising:

Ponant - Croatia

Helen is so helpful and when BA dropped the ball and cancelled our flights she came to our rescue.

Product reviews

Date of purchase: 21/06/2022

Mr. Simon McGrath

Feefo Verified

4 years ago

What Mr. Simon McGrath said about Mundy Cruising:

can recommedn them

very resposive and quick

Product reviews

Date of purchase: 14/06/2022

Mr. Alan Webster

Feefo Verified

4 years ago

What Mr. Alan Webster said about Mundy Cruising:

Prompt responses at all times

Date of purchase: 07/06/2022

Trusted Customer

Feefo Verified

4 years ago

Splendid service by Mundy

Keeping us updated throughout Covid. Give solid reliable advice.

Date of purchase: 12/06/2022

Mr. Leslie Baillie

Feefo Verified

4 years ago

What Mr. Leslie Baillie said about Mundy Cruising:

Reliable and efficient

Product reviews

Date of purchase: 07/06/2022

Mrs. Carol Street

Feefo Verified

4 years ago

What Mrs. Carol Street said about Mundy Cruising:

Great cruise, bad customer service...they need to listen

The staff were excellent. However, I was very disappointed with uniworld when booking as we were given an early transfer and told it could not be later, even though I asked several times if it could...

Alexander

Mundy Cruising

4 years ago

Many thanks for taking the time to provide this feedback. As you know Helen has passed your comments on to the cruise line so they are aware of the issues you had. We wish to again say that we’re sorry to hear your experience with Uniworld’s transfers was disappointing. Sincerely Alex Loizou

Product reviews

Date of purchase: 20/05/2022

Miss Valerie White

Feefo Verified

4 years ago

What Miss Valerie White said about Mundy Cruising:

Excellent specialized travel agent

Always available and this was a difficult transaction as they were dealing with a cruise credit from 2020. I would always recommend them I have been a customer for many years.

Product reviews

Date of purchase: 29/05/2022

Mrs Margaret Cushen

Feefo Verified

4 years ago

What Mrs Margaret Cushen said about Mundy Cruising:

Efficient and friendly booking.

Very good customer service

Product reviews

Date of purchase: 02/05/2022

Trusted Customer

Feefo Verified

4 years ago

Excellent

Sharon was very helpful

Product reviews

Date of purchase: 13/05/2022

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