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Mr & Mrs Smith Reviews

http://www.mrandmrssmith.com/

EXCEPTIONAL

91%

service satisfaction

96%

recommends

Service

4.7

Product

4.6

4,383

827

214

5,566

ratings over the past year

Displaying all 100,923 reviews

Trusted Customer

11 years ago

Overall Satisfied

Recommends

Satisfied with service

Date of purchase: 20/11/2014

Trusted Customer

Harlow

11 years ago

Overall Satisfied

Recommends

Dissatisfied with service

What Trusted Customer said about Mr & Mrs Smith:

Not 10 because I am still waiting for customer service to get back to me…

Not 10 because I am still waiting for customer service to get back to me to confirm they have secured the room that I want for a previous telephone booking. But this online booking seems to be fine.

Date of purchase: 22/11/2014

Trusted Customer

London

11 years ago

Overall Dissatisfied

Does not recommend

Satisfied with service

What Trusted Customer said about Mr & Mrs Smith:

I haven't been to the hotel yet, so am excited about my stay, but in terms…

I haven't been to the hotel yet, so am excited about my stay, but in terms of booking through the website, there seems to be a glitch. My work mates and I had been given £150 vouchers by our boss' as...

Date of purchase: 19/11/2014

Trusted Customer

Chelford

11 years ago

Overall Satisfied

Recommends

Satisfied with service

What Trusted Customer said about Mr & Mrs Smith:

Always helpful and get back to you

Date of purchase: 22/11/2014

Trusted Customer

11 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Mr & Mrs Smith:

Not always the cheapest but it's a nice edit of hotel recommendations/

Date of purchase: 20/11/2014

Trusted Customer

Ware

11 years ago

Overall Dissatisfied

Does not recommend

Satisfied with service

What Trusted Customer said about Mr & Mrs Smith:

We had a voucher to use - it would not work on the internet booking…

We had a voucher to use - it would not work on the internet booking so I rang Mr and Mrs Smith. I was held in a queue for ages so eventually left a message. No-one called me back. I rang again the...

Date of purchase: 18/11/2014

Trusted Customer

11 years ago

Overall Satisfied

Recommends

Satisfied with service

Date of purchase: 21/11/2014

Trusted Customer

London

11 years ago

Overall Satisfied

Recommends

Satisfied with service

What Trusted Customer said about Mr & Mrs Smith:

Hannah was very easy to work with. I was disappointed with some of the advertising…

Hannah was very easy to work with. I was disappointed with some of the advertising I have received after booking. The video that depicts a woman suddenly being willing to do a sexual act which she...

Date of purchase: 17/11/2014

Trusted Customer

london

11 years ago

Overall Satisfied

Recommends

Date of purchase: 17/11/2014

Trusted Customer

Purley surrey

11 years ago

Overall Satisfied

Recommends