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Mr & Mrs Smith Reviews

http://www.mrandmrssmith.com/

EXCEPTIONAL

91%

service satisfaction

96%

recommends

Service

4.7

Product

4.6

4,342

831

215

5,535

ratings over the past year

Displaying all 101,901 reviews

Trusted Customer

melbourne

12 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Mr & Mrs Smith:

I have booked with you before. And you have little perks like the late check out…

I have booked with you before. And you have little perks like the late check out without passing on extra costs. I like the overall concept of your brand and the fact that all of your hotels are a...

Date of purchase: 06/03/2014

Trusted Customer

12 years ago

Overall Satisfied

Recommends

Date of purchase: 07/01/2014

Trusted Customer

London

12 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Mr & Mrs Smith:

Very helpful customer care with use of their personal name which I always find reassuring.

Date of purchase: 18/01/2014

Trusted Customer

12 years ago

Overall Satisfied

Recommends

Satisfied with service

What Trusted Customer said about Mr & Mrs Smith:

They dealt with my complaint about the hotel efficiently

Date of purchase: 14/01/2014

Trusted Customer

12 years ago

Overall Satisfied

Recommends

Date of purchase: 19/01/2014

Trusted Customer

Cornwall

12 years ago

Overall Satisfied

Recommends

Satisfied with service

What Trusted Customer said about Mr & Mrs Smith:

Mr & Mrs Smith staff are just so helpful and nothing is too much trouble. Mr…

Mr & Mrs Smith staff are just so helpful and nothing is too much trouble. Mr & Mrs Smith would have scored 10/10 except I am finding the Website difficult to navigate compared to the simpler version...

Date of purchase: 04/12/2013

Trusted Customer

Newton Abbot

12 years ago

Overall Satisfied

Recommends

Dissatisfied with service

What Trusted Customer said about Mr & Mrs Smith:

The confirmation of my booking was incorrect, but swiftly rectified by Ellis, I have had…

The confirmation of my booking was incorrect, but swiftly rectified by Ellis, I have had cause to be disappointed with service before and have not renewed my Gold membership at present. Although...

Date of purchase: 10/03/2014

Trusted Customer

12 years ago

Overall Satisfied

Recommends

Date of purchase: 12/12/2013

Trusted Customer

London

12 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Mr & Mrs Smith: