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Mr & Mrs Smith Reviews

http://www.mrandmrssmith.com/

EXCEPTIONAL

91%

service satisfaction

96%

recommends

Service

4.7

Product

4.6

4,349

834

215

5,545

ratings over the past year

Displaying all 101,922 reviews

Trusted Customer

London

12 years ago

Overall Dissatisfied

Does not recommend

Dissatisfied with service

What Trusted Customer said about Mr & Mrs Smith:

The lady who helped me with my booking on 25 Feb was very helpful. However,…

The lady who helped me with my booking on 25 Feb was very helpful. However, since then I have been trying to book the hotel Cap Rocat in Spain for our honeymoon and the person helping me (Sarah) has...

Date of purchase: 25/02/2014

Trusted Customer

Heaton Moor

12 years ago

Overall Satisfied

Recommends

Satisfied with service

What Trusted Customer said about Mr & Mrs Smith:

Gemma is very professional and helpful. She is also very patient.

Date of purchase: 11/03/2014

Trusted Customer

Lilleshall

12 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Mr & Mrs Smith:

Excellent service apart form the deposit being charged in pounds sterling when it is displayed…

Excellent service apart form the deposit being charged in pounds sterling when it is displayed in Euros. Very poor exchange rate given by Mr and Mrs Smith resulting in an additional cost of...

Date of purchase: 17/02/2014

Trusted Customer

London

12 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Mr & Mrs Smith:

I have recommended Mr & Mrs Smith in the past and passed on details to others who I know have gone on to make bookings; it has become the first place I go to when I want to book a hotel so I would...

Date of purchase: 16/03/2014

Trusted Customer

London

12 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Mr & Mrs Smith:

Professional, friendly, responsive. Of course the starting point is your great collection of venues.

Date of purchase: 18/02/2014

Trusted Customer

12 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Mr & Mrs Smith:

Ease of use

Date of purchase: 06/03/2014

Trusted Customer

Croydon

12 years ago

Overall Satisfied

Recommends

Satisfied with service

What Trusted Customer said about Mr & Mrs Smith:

Very helpful, made a big effort to help us with a very advance booking and…

Very helpful, made a big effort to help us with a very advance booking and a voucher confusion. The only reasons I'd not give 10/10 are the preponderance of very expensive places, and not many places...

Date of purchase: 05/12/2013

Trusted Customer

Singapore

12 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Mr & Mrs Smith:

Price, added benefits of booking through website

Date of purchase: 10/03/2014

Trusted Customer

Preston

12 years ago