This was my first time purchasing from Move Dance, and it was a straightforward, as-expected experience. I was also more confident ordering from them because the return policy appeared...
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Moira Browne
Feefo Verified
IRL
18 days ago
What Moira Browne said about Move Dance:
Very good
Excellent
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Emma Taylor
Feefo Verified
19 days ago
What Emma Taylor said about Move Dance:
Move dancewear were helpful, but the product was not good, disappointing.
Move dancewear were quick to send the item.
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Trusted Customer
Feefo Verified
19 days ago
bad customer service
Arrived much later than advertised so missed the show i needed them for. The website wouldn’t allow me to request a refund, saying my order number is invalid, even though i copied it straight from my...
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Sophie Schubutz
Move Dance
12 days ago
Hi,
We're so sorry to hear your order didn't arrive in time for your show. We completely understand how disappointing that must have been.
We're also sorry for the confusion with the returns portal. We recently made a change to the way returns for tights are handled. Due to previous cases where opened tights were returned, our tights returns portal is no longer available automatically. Instead, our team manually enables returns once we've confirmed that the tights are still unopened, as we can only accept unopened tights for hygiene reasons.
I'll be in touch with you directly to confirm whether the tights are still unopened so that we can arrange the next steps for your return if applicable.
Thank you for your feedback, and we hope to resolve this for you as quickly as possible. 💖
Sophie @ MOVE DANCE
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Samantha Knight
Feefo Verified
19 days ago
What Samantha Knight said about Move Dance:
Great
Good
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Trusted Customer
Feefo Verified
19 days ago
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Trusted Customer
Feefo Verified
19 days ago
Good quality
Easy to order. Quick delivery
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EM
Emm
Feefo Verified
GBR
19 days ago
What Emm said about Move Dance:
easy to search, understand size and order. fast delivery
all good
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Trusted Customer
Feefo Verified
19 days ago
Well worth the investment for the quality of the boots.
Quick delivery, arrived in environmentally friendly packaging.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.