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Moss Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 178,875 reviews

Trusted Customer

Feefo Verified

14 years ago

I still have not received my voucher despite it being despatched nearly a week ago. I…

I still have not received my voucher despite it being despatched nearly a week ago. I informed Moss Bros about this yesterday and am hoping to hear from you soon.

Product reviews

Date of purchase: 11/07/2012

Trusted Customer

Feefo Verified

14 years ago

great service, able to pick delivery date, one hour time slot given on the day…

great service, able to pick delivery date, one hour time slot given on the day so didn't have to wait in all day for delivery, wish every company was this good.

Moss Bros

Moss

14 years ago

we really appreciate it. The one hour time slot is brilliant, we are so happy to be able to offer customers this service. Kind regards Moss Online Customer Care

Product reviews

Date of purchase: 10/07/2012

Trusted Customer

Feefo Verified

14 years ago

great service 5 ***** will buy again

Product reviews

Date of purchase: 08/07/2012

Trusted Customer

Feefo Verified

14 years ago

Normally I cannot be bothered to fill in surveys like this but the service at…

Normally I cannot be bothered to fill in surveys like this but the service at Moss far exceeded my expectations and so I am happy to say a massive thank you for the promt relay of information...

Product reviews

Date of purchase: 11/07/2012

Trusted Customer

Feefo Verified

14 years ago

Very helpful and fast response to emails. Excellent returns service and acknowledgement of delivery. Not…

Very helpful and fast response to emails. Excellent returns service and acknowledgement of delivery. Not a buyer from Moss Bros, tend to use others but based on this experience I would not hesitate...

Product reviews

Date of purchase: 10/07/2012

Trusted Customer

Feefo Verified

14 years ago

quick delivery

Product reviews

Date of purchase: 10/07/2012

Trusted Customer

Feefo Verified

14 years ago

easy to use website & very efficient service

Product reviews

Date of purchase: 11/07/2012

Trusted Customer

Feefo Verified

14 years ago

Discovered the instore price was £10 less than online. Postage was "free" so not sure…

Discovered the instore price was £10 less than online. Postage was "free" so not sure why it was more online. We recieved an email telling us delivery was due on the friday, but it actually arrived a...

Moss Bros

Moss

14 years ago

Thank you for taking the time to post a feedback. Most offers available instore are available online. Occasionally there are store exclusive or online exclusive offers/ sales. we are glad you are happy with the product and hope you continue to shop with Moss. Kind regards Moss Online Customer Care

Trusted Customer

14 years ago

I failed to mention that the reason I had to purchase online and therefore pay £10 more for the suit was because in Birmingham City centre there are two stores and between them there was only a jacket available in the size required. The suit was required urgently for a graduation ceremony!

Product reviews

Date of purchase: 09/07/2012

Trusted Customer

Feefo Verified

14 years ago

website not comprehensive enough. voucher could have been emailed rather than sent snail mail.

Product reviews

Date of purchase: 10/07/2012

Trusted Customer

Feefo Verified

14 years ago

Very quick

Product reviews

Date of purchase: 10/07/2012

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Moss Reviews

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