Excellent service. VAT needs to come off at checkout to match TM Lewin. I shouldn't have to pay it and hope I get it back [I am in Australia and not liable for VAT]. Products are great quality. Thank...
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Trusted Customer
14 years ago
I have found customer service staff to be responsive and helpful.
Still awaiting a reply to a message and phone call asking to buy additional items.
Moss Bros
Moss
14 years ago
there was a system error and a character was missing on the email address, the emails were set to 'sean.reel@googlemal.com'. Please accept my apologies.
This is the email I have sent:
Dear Mr Reel
Many thanks for your enquiry.
Unfortunately we only sell Zegna set suits, we do not sell the trousers separately, I am really sorry to disappoint you.
Hi Moss Team, I bought two Zenga Cloth suits recently. I would like to order a spare pair of trousers for each. Regards, Sean
Once again I apologise.
Kind regards
Moss Online Customer Care
Product reviews
Date of purchase: 26/04/2012
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Trusted Customer
Feefo Verified
14 years ago
Great product, well priced and prompt delivery. Overall a very positive experience
delivery was ok and the shirt that came wwas correct for order only i ordered wrong colour sent it back which did not arrive it then took days of searching for a scrap of paper with returns number...
Internet side is Excellent. However, buying a range of items from high st was poor. Staff failed to pass information on, and failed to provide promised support. Iam in a wheelchair and also found...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.