I usually love the products (that's why I decided to order even if I'm back to France) and the website is easy to navigate with
BUT stop using chronopost to deliver your parcel in France....
My...
Excellent service! Really kept me up to date on the progress of my order and made me feel confident about my purchases. Thought it was great that you let me know what time on the day the package...
Extremely disappointed with the return service. The return was received by Moss Bros on the l2th June at 2.00. Rung them today 18th June to find out when I might receive refund and after some discussion, managed to find out that it could be Wednesday 20th. - no guarantees. I fail to see why a return payment takes 8 days to process. Based on my experience, I would not use Moss Bros on line again.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.