Merchant Logo
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

11,858

1,596

369

281

643

14,747

ratings over the past year

Displaying all 166,033 reviews
Trusted Customer
10 years ago
Date of purchase: 17/02/2015
Excellent service from walking through the door to leaving with our purchases. Very helpful member…
Excellent service from walking through the door to leaving with our purchases. Very helpful member of staff.
0
Share
Trusted Customer
10 years ago
Date of purchase: 15/02/2015
Its a nice shirt, the postage was responsible and the delivery was prompt, as an…
Its a nice shirt, the postage was responsible and the delivery was prompt, as an overall comment, I feel that the entire industry has gone away from the dual option of both button and cufflink hole...

Read all
0
Share
Trusted Customer
10 years ago
Date of purchase: 10/02/2015
I bought this suit for my husband, he absolutely loves it. It fits perfectly and also…
I bought this suit for my husband, he absolutely loves it. It fits perfectly and also is a nice colour. I am so............... pleased I convinced him how nice it would look at attending a wedding he...

Read all
0
Share
Trusted Customer
10 years ago
Date of purchase: 17/02/2015
Manager was not proficient in use of the till! Had to have 2 separate receipts!…
Manager was not proficient in use of the till! Had to have 2 separate receipts! Waited 10 days for adjustments only to return to find trousers had been taken up too much! Not a good experience....

Read all
Merchant Logo
Moss Bros
Moss
10 years ago
Thank you for your feedback. Please be assure we are investigating this matter with the store and a member of our team will be in contact. Kind Regards, Moss Bros Customer Services
Merchant Logo
Moss Bros
Moss
10 years ago
Thank you for your patience, we can confirm that a member of our team has contacted you today to let you know our findings. However we are happy to hear that the store had offered a free alteration to have the trousers amended and even have them delivered straight to your home address for your convenience. Kind Regards, Moss Bros Customer Services
0
Share
Trusted Customer
10 years ago
Date of purchase: 17/02/2015
I received good advice and help in choosing and deciding on my new dinner suit and…
I received good advice and help in choosing and deciding on my new dinner suit and accessories. Thanks very much.
0
Share
Trusted Customer
10 years ago
Date of purchase: 15/02/2015
The gentleman who helped us in the outlet store at Royal Quays was great -…
The gentleman who helped us in the outlet store at Royal Quays was great - he was knowledgeable and friendly, but at no point made us feel pressured. He suggested better sizes, fits and tried to find...

Read all
0
Share
Trusted Customer
10 years ago
Date of purchase: 15/02/2015
I've shopped on line with moss bros a couple. Of times and am pleased with…
I've shopped on line with moss bros a couple. Of times and am pleased with the level of.service
0
Share
Trusted Customer
10 years ago
Date of purchase: 14/02/2015
Very helpful
0
Share
Trusted Customer
10 years ago
Date of purchase: 17/02/2015
Great service. Pleasant and engaging staff. Great products. Favourite store is Dockside Outlet Centre Chatham
0
Share
Trusted Customer
10 years ago
Date of purchase: 16/02/2015
The guy was helpful, not pushy, and gave good advice. I recommended to a number…
The guy was helpful, not pushy, and gave good advice. I recommended to a number of friends
0
Share
About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.
Read all
128 Albert Street, Camden, London, City of London, NW1 7NE, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.