at the fisrt, I didint received the ítem at time programed and I received very close to the hour that I need to use. In that sense I should to qualify as Poor service.
However, I sent email to the...
Long waiting sequence (>20min); no sizing Service although "size in store" was opted.
Moss Bros.
Moss Bros Hire
11 years ago
Good afternoon,
Following your recent feedback which we received on 27th October 2014, I would personally like to offer my sincere apologies for the poor experience you encountered with our Moss Bros hire service.
I am truly sorry that you have suffered in the way you have and I would like to assure you that his isn’t indicative of the service we normally provide.
We have taken your comments on board and will relay the delay with the pick up process and sizing matter to the Oxford Street West store.
Best regards,
Moss Bros Customer Service
As I live abroad I had to size online. When I picked up my order at the Glasgow Buchanan Galleries branch, the jacket was too big. The manager (sorry, can't remember his name) was outstanding in...
Good afternoon,
Following your recent feedback which we received on 27th October 2014, I would personally like to offer my sincere apologies for the delay that you encountered with our Moss Bros hire service.
We have taken your comments on board and will relay the delay with the pick up process to the Oxford Street West store.
Thank you for taking the time to provide feedback to us as this is used to improve our services going forward.
Best regards,
Moss Bros Customer Service
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
