Order was accepted and delivery date agreed but stock not checked so agreed date missed
Moss Bros.
Moss Bros Hire
11 years ago
Good afternoon,
Thank you for your recent feedback,
We apologise for the delay in your delivery and for any inconvenience caused.
The delay was caused due to a `No Can Do` which means that we were unable to provide the size selected for one of the hire garments. This in turn caused a delay whilst we tried to contact you to agree another size.
Thank you for taking the time to provide us with your feedback, this will be used to improve our services going forward.
Best regards,
Moss Bros Customer Service
Product reviews
Date of purchase: 05/12/2014
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Trusted Customer
11 years ago
Excellent service and products. Will definitely use Moss Bros again.
not impressed with the service. My suit was not ready when they told me.
Moss Bros.
Moss Bros Hire
11 years ago
Good afternoon,
Thank you for your recent feedback,
Please accept our apologies for the delivery delay with your hire garments.
Looking at the notes on the system this was due to a delay in the sizes being provided for the hire.
if you need any further assistance then please do not hesitate to contact us.
Kind regards,
Moss Bros Customer Service
Although there was an error in dispatch, the company corrected it immediately I brought it to their attention and with great effort expended to deliver on Sunday so I wasn't let down. Their customer...
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
