Hello,
Thank you for your lovely feedback! We're delighted to hear that you found our service brilliant and efficient.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear you are happy with your new bag and that it meets your expectations regarding design and quality. It's wonderful to know you found our customer service to be fantastic and that your delivery was quick. We truly appreciate your continued custom.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 14/05/2026
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Pimpernel8
Feefo Verified
1 month ago
What Pimpernel8 said about Mia Tui:
Perfect
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Pimpernel8 ,
Thank you for your kind words and for taking the time to leave us such a positive review! We are delighted to hear you had a great experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Pimpernel8 ,
We are so pleased to hear that the Mabel was exactly what you were looking for and that the delivery arrived perfectly timed. It's wonderful to know that you were able to store all your everyday essentials and that it exceeded your expectations in size.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We're so pleased to hear you love your Maya backpack! It's wonderful to know that you find it practical, looks good, and that the side zipped pocket is convenient for your phone. We're also happy that the front lock provides you with a sense of security.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Excellent service,my chat enquiry was answered very quickly,my question resolved and my bag arrived within a few days.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Andrea Caddick,
We are so glad to hear that you had such a positive experience with our service. It's wonderful to know that your chat enquiry was answered quickly and your question resolved. We're also pleased that your order arrived within a few days. Thank you for your lovely feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Andrea Caddick,
Thank you for your wonderful review! We are so pleased to hear you love your Zoe Lite and that it has exceeded your expectations. It's fantastic to know that the suitcase sleeve feature and the bonus bags are proving useful. We're also delighted that you had such a positive experience with our chat support. We appreciate your recommendation and hope you thoroughly enjoy using your bag!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Ian Dalziel,
We are delighted to hear that you were pleased with our service and delivery time. Thank you for your feedback!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Ian Dalziel,
We're so pleased to hear that you found the Mickey a suitable present for your daughter-in-law! We hope she loves it.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
When I placed the order there was a 20% discount promotion. Although I am certain I put the relevant discount code in it charged me full price, which I didn’t notice until I got the confirmation. I...
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Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
It's wonderful to hear about your positive experience with our customer service team. We appreciate you taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
5 Star would give more if possible. Any issues are dealt with straight away and deliveries often arrive next day. This company is an excellent example of how customer service should be. The staff...
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Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear about your positive experience! It's wonderful to know that our team's efforts to provide excellent customer service and efficient deliveries are so appreciated. We truly value your feedback and are delighted that you consider us an excellent example of customer service.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear that you are enjoying your Multi Purpose Case and that it has become a valuable addition to your Mia Tui collection. It's wonderful to know that it's helping you keep your essentials organised and easily accessible, and that you find it so simple to move between your bags. We appreciate you sharing your positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear about your wonderful experience with Mia Tui! It's fantastic that you find our customer service to be 5 stars plus and that your purchases are often delivered next day. We're delighted you appreciate the quality and vegan-friendly nature of our bags, and that the extensive choice of styles suits your needs for all occasions. It's great to know our travel bags, including the airline compliant ones, and their practical interior features, such as organised pockets and security elements, make finding your items easy and save you time. We're also happy you enjoy our discounted bundles and limited editions. Thank you for your lovely feedback!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Always fast delivery & any issues are dealt with quickly.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Shirley Rose,
Thank you for taking the time to leave such a positive review. We are delighted to hear that you find our delivery service to be fast and that any issues you may have encountered are dealt with quickly. We truly appreciate your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Shirley Rose,
We're so pleased to hear that the Fabric Adjustable Straps match your bag perfectly and give it a whole new look! We appreciate you sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Shirley Rose,
We are so pleased to hear how much you love your Taylor bag! It's wonderful that you find it to be the perfect size for everyday use and that the pockets are so helpful for keeping your things organised. We're delighted that you've chosen to add three to your collection in different colours!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Fantastic top class service. I cannot fault this company for their personalised service and excellent communication. I recommend Mia Tui 100%.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear that you received fantastic, top-class service and that you were impressed with our personalized approach and communication. Thank you for your enthusiastic recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
It's wonderful to hear that our packing cubes have been such a game-changer for your travels and festivals! We're so pleased you love the oyster/tan colour and find them classy and stylish. It's fantastic that you've found such practical uses for them, and we appreciate you sharing your experience. We look forward to helping you choose your next set!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you love your new matching travel bags and that the internal pockets are helping you stay organized. It's great to know you're finding them so useful for your makeup, hair accessories, and toiletries. We're also pleased you feel it was a bargain from the Outlet and that you appreciate the contrasting tan zips. We truly value your custom and are so happy you are very happy with your purchase.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Really easy to use website and very fast delivery, excellent service.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your wonderful feedback. We are so pleased to hear that you found our website easy to use and that our delivery service was fast and excellent.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.