Wanted to use my loyalty points so e mailed Mia Tui and Chelsea promptly replied and organised for my points to be deducted from the bill. Really fantastic customer service!
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Marina Connelly,
Thank you for sharing your positive experience. We are delighted to hear that Chelsea was able to assist you with your loyalty points and that you found the customer service to be fantastic.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Marina Connelly,
Thank you for your wonderful review! We are so pleased to hear how much you love your new aubergine Bali bag and that it's proving to be so spacious and ideal for your everyday adventures. It sounds like you've found the perfect colour choice, and it's great that you were able to use your loyalty points. We're also delighted to know that you experienced excellent customer service.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We're so pleased to hear that your order was well packaged and arrived in good time. Thank you for your positive feedback!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Lisa Taylor,
We're so pleased to hear you had a great experience with our service and delivery. Thank you for your kind words!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Lisa Taylor,
Thank you for your lovely review! We're delighted to hear that you're happy with your new bag and that the buy one get one free offer was a great bonus. It's wonderful that you've added it to your collection and we appreciate your kind words about the delivery speed.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Lisa Taylor,
Thank you for your wonderful 5-star review! We're so pleased to hear you're happy with your Expander-LITE - Deluxe. We hope you continue to enjoy it for a long time to come.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Always great service and communication from Mia Tui.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Buffy,
We're so pleased to hear you consistently experience great service and communication with Mia Tui. Thank you for your wonderful feedback!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Buffy,
We are so pleased to hear that the Jennie Lite has been a great upgrade for you and that you are finding it perfect for your needs. It's wonderful to know that the extra space is beneficial without any added weight.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We are so pleased to hear you had a brilliant and personal experience with our service. We really appreciate you taking the time to share your feedback with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We're so glad to hear you love your new Warwick bag and that our service continues to meet your expectations. We appreciate you sharing your experience!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your lovely review! We're so glad to hear you find the Bali Sling brilliant and perfect for everyday use.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 25/05/2026
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Feefo Verified
1 month ago
Excellent
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your wonderful feedback! We're so glad to hear you had a positive experience with our service.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We're so glad you're enjoying your Lottie! Thank you for your wonderful feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your wonderful feedback! We're so pleased you had a great experience with our service and are happy with the quality.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Alison Edie,
We are sorry to hear that your experience was not a positive one. We appreciate you taking the time to share your feedback and we hope to improve in the future.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Alison Edie,
It's wonderful to hear that the Megan cross body bag has been a perfect fit for your needs, especially with the advice from your chiropractor. We're so pleased that it allows you to carry your essentials comfortably and accessibly, without causing strain. Thank you for sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
The shopping experience was very smooth and pleasant and order was received very quickly. I can recommend Mia Tui brand. I had no issues with neither the bag nor the order itself, thank you!
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Kat,
We are so pleased to hear that you found the shopping experience with Mia Tui to be smooth and pleasant and that your order arrived quickly. It's wonderful to know you had no issues with your bag or the order. Thank you for your kind recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Kat,
We are so pleased to hear that you are happy with your Sydney backpack and that it has been perfect for your daily commute. It's wonderful to know that you found it to be light, with ample space and convenient pockets, and that the lining colour makes a difference when searching for your belongings. We are also delighted that your second purchase from Mia Tui has met your expectations, and we appreciate you mentioning the quick and well-packed delivery. Thank you for your fantastic feedback!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
Thank you for your positive feedback. We are delighted to hear that your delivery was prompt and that the packaging met your expectations.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your kind words. We are so pleased to hear that you love your Mickey bag and appreciate its clever pockets and beautiful finish.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Very quick efficient service. The bags and accessories are always well made and lovely colours.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you found our service to be quick and efficient. It's also fantastic to know that you appreciate the quality and colours of our bags and accessories.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.