Customer service is fantastic! Royal Mail were giving different notifications on the tracking, which were quite confusing đ however Emma and Chelsea were on the ball and even contactable over the...
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Mia Tui Customer Service
Mia Tui
25 days ago
Hello Stephanie Ibberson,
Thank you for your lovely review! We are so pleased to hear that Emma and Chelsea were able to assist you and that you found their support helpful, even over the weekend. We appreciate you highlighting their dedication.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Stephanie Ibberson,
Thank you for your wonderful feedback! We are so pleased to hear that you love your Ellen bag with its matching coin purse. It's fantastic to know that you appreciate the organisation, style, and the thoughtful details like the studs and key clip. We are delighted that you are a loyal Mia Tui customer and that Ellen is a favourite.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
25 days ago
Hello,
Itâs wonderful to hear youâre so pleased with your new Sydney bag and that it arrived promptly! Weâre delighted you find the pockets so useful for organizing your belongings and we hope you have a fantastic city break. Thank you for your kind recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Pat Allen,
Thank you for your wonderful feedback! We're so pleased to hear you found our service faultless.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Pat Allen,
We are so glad to hear you are very pleased with your purchase! It's wonderful to know you continue to have excellent experiences with us and appreciate our customer service. Thank you for your high recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 01/06/2026
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Jayne Holmes
Feefo Verified
1 month ago
What Jayne Holmes said about Mia Tui:
Speedy
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Jayne Holmes,
We're so pleased to hear you had a 5-star experience with us! Thank you for taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Jayne Holmes,
We're so pleased to hear you love your Milan Travel Holdall! Thank you for your wonderful feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Helen Hindmarch,
We are delighted to hear that you had such a positive experience with our service! Thank you for taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Helen Hindmarch,
We're so glad to hear you love your purchase and find it handy for your holidays!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Helen Hindmarch,
We are sorry to hear that the Emma bag was not the right fit for you. We appreciate you taking the time to share your feedback, and we're glad to know that the return and refund process was smooth.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Always packed well, good quality products, and sent securely and on time. It a professional but friendly service.
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Hazel Holmes,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find our products to be of good quality and that our packaging, delivery, and service meet your expectations. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Hazel Holmes,
We are so pleased to hear that you love your Kirsty bag! It's wonderful that you are appreciating the beautiful colour and the organised sections. We are also delighted that it was delivered on time and packed considerately. Thank you for your kind recommendation, we truly appreciate it.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Hazel Holmes,
Thank you for your lovely review! We're so pleased to hear you're enjoying your new strap and that it's perfect for jazzing up your Zara. It's great to know you appreciate its versatility for wearing it cross-body or on the shoulder.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Alison Lea,
We're so glad to hear that you had a positive experience with our prompt communication and that your order arrived quickly and was well-packaged. We appreciate you sharing your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Alison Lea,
We're so glad to hear you're pleased with the fabric straps! It's wonderful that they offer you the versatility to change the look of your bag, making it feel like you have two bags in one.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Alison Lea,
It's wonderful to hear that you're very pleased with your Emma bag! We're delighted that you find it spacious enough for your essentials without being bulky.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Great service. I had a couple of questions before I bought my bag, and they were really quick getting back to me with answers. The bag arrived very quickly and well packaged.
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Kathryn W,
We are so pleased to hear that you had such a positive experience with our service. It's wonderful that we could assist you with your questions and that your order arrived quickly and securely. We appreciate you taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Kathryn W,
We are so pleased to hear that you love your new Lottie bag and are enjoying the bright interior and key clip. It's wonderful that it's making a real difference for you.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
25 days ago
Hello Kathryn W,
It's wonderful to hear that you had such a positive experience with our customer service team and that you're so pleased with your new Sydney bag. We're delighted that the lite fabric met your expectations and that you appreciate the quality and premium feel of the bag. We look forward to helping you find your next Mia Tui bag!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Sue White,
We're so glad to hear you had such a positive experience! Thank you for taking the time to leave us a review.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Always able to sort out any queries without any bother
Mia Tui Customer Service
Mia Tui
25 days ago
Hello,
Thank you for your wonderful feedback! We're so pleased to hear that we can always assist with your queries without any bother. We appreciate you taking the time to share your experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
25 days ago
Hello,
It's wonderful to hear how much you love your Darcy rucksack and how it accompanies you on all your travels throughout the year! We're delighted that the two top grab handles and the bag's ability to stand on its own are features you find so useful, contributing to its ease of carrying and overall functionality. We also appreciate your kind words about the handy interior and exterior pockets, including the bottle holder and key hook, which help you stay organised. It's fantastic that you consistently feel the quality of the Darcy. Thank you for sharing your thoughts on the interior colour of your latest purchase; we'll certainly take your feedback on board regarding the pink interior and your preference for turquoise.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.