I can’t fault the Mia Tui team and the customer service I received. I bought three bags this time and needed to change one of them - it was a pleasure speaking with Emma & Charlotte who made it easy...
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Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Marie Maurice,
We are so pleased to hear about the excellent service you received from Emma and Charlotte. It's wonderful that they were able to assist you so efficiently and with such kindness, making your experience a pleasure. We truly appreciate your continued loyalty and are delighted that you are so happy with the brand.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Marie Maurice,
Thank you for taking the time to share your experience with the Jet Lite bag. We're delighted to hear how much you love its organization features, the light blue interior, and the convenient travel sleeve. It's wonderful to know it's perfect for both your travels and everyday use, and we appreciate you choosing Mia Tui for yourself and as gifts.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Marie Maurice,
We're so pleased to hear how much you're enjoying your Jet Lite bag! It sounds like it's a perfect fit for your organisational needs, especially when travelling. We appreciate you taking the time to share your detailed feedback and are delighted that you love its versatility and design features. It's wonderful to know you've purchased multiple bags; we hope your friends and family enjoy them as gifts too!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Marie Maurice,
We are so pleased to hear how much you are enjoying your Jet Lite bag! It's wonderful to know that the organisation features and the design are meeting your needs so well, particularly for travel. We appreciate you sharing your experience and that you've chosen to gift Mia Tui items to others.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Carolyn Chapple,
Thank you for your lovely feedback. We are so pleased to hear you are enjoying your purchase and that it's a great addition to your bag.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Carolyn Chapple,
We are so pleased to hear that you are loving your Ellen with Matching Coin Purse. It's wonderful to know that you find it fabulous and stylish, and that it has been admired. Thank you for sharing your positive feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Carolyn Chapple,
We are so pleased to hear you love your new Ellen with Matching Coin Purse and that you were happy to purchase two more! It's wonderful to know you're a fan of the new colours.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Carolyn Chapple,
We are so pleased to hear how much you are enjoying your Mi Mi bag! It's wonderful to know that it's proving to be so useful for evenings out and holidays, and that you find it both stylish and practical with its compact yet roomy design.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Carolyn Chapple,
We're so glad you're enjoying your Mi Mi bag and the colours! It's wonderful to hear you find it fabulous.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Carolyn Chapple,
Thank you for your wonderful review! We're so pleased to hear you're happy with your Star Keyring.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
22 hours ago
Hello Carolyn Chapple,
We are so glad to hear you're enjoying your new Star Keyring! It's wonderful to know it's a great addition to your bag, whether you chose to match or contrast.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
First class customer service when I made contact to get a thinner strap for my Isobel bag. I was sent a new strap free of charge, well done and thank you.
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Linda Marie Bury,
Thank you for your kind words about our customer service. We're so pleased to hear that we were able to assist you with your Isobel bag and that you are happy with the resolution.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Linda Marie Bury,
We are so pleased to hear how much you love your new Isobel bag and that it's the perfect size for you. It's wonderful to know it's working so well as your purse and that you can easily grab and go. We truly appreciate your feedback on the strap and are delighted that we could provide a swift resolution for you. Thank you for highlighting our customer care – we're so glad you had a fabulous experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Louise Matheson,
We are sorry to hear that you were awaiting a reply regarding your missing purse. We have since replied to your email with no response back, please can you get back in touch with us
Mia Tui Customer Service
Mia Tui Ltd
LM
Louise Matheson
28 days ago
I can't seem to see an email, please resend
Product reviews
Mia Tui Customer Service
Mia Tui
28 days ago
Hello Louise Matheson,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you find the Isobel bag to be fantastic and appreciate its storage capacity. We understand your disappointment regarding the free coin purse not being included with your Mother's Day purchase and regret any inconvenience this may have caused. We hope that your mother enjoys her gift.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Service is excellent! Always very speedy and kept updated by email. As always a beautiful bag from Mia Tui. It's a birthday gift for a lovely friend. I am sure she will be delighted 😍.
Mia Tui Customer Service
Mia Tui
28 days ago
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you had such an excellent experience with our service and that your bag arrived so speedily. It's lovely to know you're happy with your beautiful Mia Tui purchase, and we hope your friend is absolutely delighted with her birthday gift!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Frances Trow,
We are so pleased to hear that you continue to be impressed with our packaging and presentation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
28 days ago
Hello Frances Trow,
We are so pleased to hear that you are a returning customer and that your Mia Tui bags continue to be a favourite! It's wonderful to know that our bags help you stay organised, especially when travelling abroad. Thank you for sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Prompt service. Kept in touch throughout the delivery process. Item arrived on time and safely.
Mia Tui Customer Service
Mia Tui
28 days ago
Hello Lisa R,
Thank you for taking the time to leave such a positive review! We're delighted to hear that you found our service to be prompt and that we kept you informed throughout the delivery process. It's also wonderful to know that your item arrived on time and safely. We truly appreciate your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
28 days ago
Hello Lisa R,
Thank you for your wonderful feedback! We're so pleased to hear how much you love the Maya backpack, especially its practical features like the secure pocket and key clip, and of course, that gorgeous colour. It's fantastic to know it's proving so useful for you.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We are so pleased to hear you had such a positive experience! Thank you for taking the time to share your feedback with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
28 days ago
Hello,
We're so pleased to hear how much you love your Zoe bag and that you're impressed with the design, clever touches, and colour options. It's also wonderful to know that your order arrived quickly and beautifully packaged. Thank you for sharing your positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Super efficient and great communication
Website simple to navigate and purchase was easy
Mia Tui Customer Service
Mia Tui
28 days ago
Hello,
Thank you for taking the time to leave us such a positive review. We are delighted to hear that you found our website simple to navigate and that your purchase was easy. It's wonderful to know that you experienced efficient service and great communication.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 02/04/2026
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Feefo Verified
29 days ago
Excellent service
Mia Tui Customer Service
Mia Tui
28 days ago
Hello,
Thank you for your wonderful feedback! We are so glad to hear you had a positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
28 days ago
Hello,
We are delighted to hear that you love the bag and how smart it is. We are sorry to hear that your phone did not fit in the back pocket as expected. We appreciate you taking the time to share your feedback with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.