How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Mercantile Trust Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 140 reviews

Dean Elliott

Feefo Verified

GBR

6 months ago

What Dean Elliott said about Mercantile Trust:

would definitely recommend

Very friendly and quick service. once all information was provided and verified the funds were readily available within a couple of hours

Mercantile Trust

6 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Fabjan Capja

Feefo Verified

6 months ago

What Fabjan Capja said about Mercantile Trust:

Excellent service

Mercantile Trust

6 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Natalie Ward

Feefo Verified

GBR

6 months ago

What Natalie Ward said about Mercantile Trust:

Fantastic service

Fast and efficient service, would definitely recommend.

Mercantile Trust

6 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Trusted Customer

Feefo Verified

6 months ago

Prompt, efficient great communication

Prompt, efficient great communication - Mercantile made the process stress free.

Mercantile Trust

6 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Mike

Feefo Verified

GBR

7 months ago

What Mike said about Mercantile Trust:

Excellent & Efficient service

The service I received from Amit was excellent and extremely efficient. Easy to contact and his responses to any questions was very quick This is the second occasion that I have used Mercantile Trust...

Mercantile Trust

7 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Feefo Verified

GBR

7 months ago

What DA said about Mercantile Trust:

Thank you Amit

Excellent service. Amit Patel was excellent. Kept us informed all through. Very thorough and professional all through.

Mercantile Trust

7 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Kevin Grandison

Feefo Verified

GBR

7 months ago

What Kevin Grandison said about Mercantile Trust:

Meticulous but overlooked a query that became an issue on funds release day

Very meticulous in the appraisal process. However, something that was queried earlier on in the process was not flagged as an issue, until funds release day. This caused a further delay and could...

Mercantile Trust

7 months ago

Hi, Thanks for sharing your feedback with us. We're sorry to hear that you faced this issue. We'll make sure to check what caused this. Thanks, Mercantile Trust

Trusted Customer

Feefo Verified

7 months ago

Good staff

Shideh

Mercantile Trust

7 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Gordon Feather

Feefo Verified

7 months ago

What Gordon Feather said about Mercantile Trust:

Top of the line funding

Very customer oriented. MT made everything as simple as possible and did everything they said on the tin. If you need money quickly then look no further. Provided of course you have a good track...

Shideh

Mercantile Trust

7 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Trusted Customer

Feefo Verified

7 months ago

Very Slow and very complicated process. Would not recommend.

Shideh

Mercantile Trust

7 months ago

Hi, Thanks for sharing your feedback with us. We're sorry to hear that you faced these issues — this is not the kind of feedback we usually receive. We'll make sure to investigate what caused this and ensure it doesn’t happen again. Thanks again for bringing it to our attention. Mercantile Trust Team

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo