Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages.
Service
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ratings over the past year
Displaying all 140 reviews
Trusted Customer
Feefo Verified
1 day ago
Great Service!
I worked with Truffle to secure a second charge with Mercantile Trust in order to gift funds to my parents so they could purchase a property.
The service from day one was excellent. Both Truffle and...
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Trusted Customer
Feefo Verified
1 day ago
SERVICE
Excellent service was given to me by Mercantile Trust and with a very speedy process it made the whole experience very stress free.
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SC
Sophie Cryer
Feefo Verified
9 days ago
What Sophie Cryer said about Mercantile Trust:
Swift and professional
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Heather Harvey
Feefo Verified
GBR
17 days ago
What Heather Harvey said about Mercantile Trust:
Happy with our Loan.
Mercantile Trust were professional and friendly. They moved the process along smoothly and efficiently. We felt hopeful about our loan situation and they listened when there was a bump along the way...
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Mercantile Trust
Mercantile Trust
16 days ago
Thank you so much for your lovely feedback Heather.
We’re really glad to hear you felt supported and listened to throughout the process.
Thanks,
Mercantile Trust
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MA
Mashtaq Ashraf
Feefo Verified
GBR
1 month ago
What Mashtaq Ashraf said about Mercantile Trust:
Recommended highly rated thank you
Excellent polite service vicky
Mercantile Trust
Mercantile Trust
1 month ago
Hi Mashtaq,
Thank you for your kind feedback. We're delighted to hear that you received excellent and courteous service from Vicky.
We'll be sure to pass on your comments to her. We appreciate your recommendation and look forward to assisting you again in the future.
Thanks,
Mercantile Trust
3
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Trusted Customer
Feefo Verified
1 month ago
I've been really impressed with the turn around of my loan and would definitely recommend Mercantile Trust
Mercantile Trust
Mercantile Trust
1 month ago
Thank you for your lovely feedback. We’re so pleased to hear you were impressed with the turnaround of your loan.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to supporting you again in the future.
Thanks,
Mercantile Trust
1
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Trusted Customer
Feefo Verified
1 month ago
Efficient Straightforward service
Having used Amit previously for a loan - once again he proved to be extremely efficient in arranging and guiding me through the procedure.
The Underwriter concerned was also very approachable - ...
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Mercantile Trust
Mercantile Trust
1 month ago
Thank you for your kind words and for choosing us again. We’re delighted to hear that the process was smooth and efficient for you.
We’ll make sure your feedback is passed on to Amit and the underwriting team — they’ll really appreciate it.
We look forward to working with you again in the future.
Thanks,
Mercantile Trust Team
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AH
Andrew Henderson
Feefo Verified
GBR
2 months ago
What Andrew Henderson said about Mercantile Trust:
Excellent; helpful, professional, courteous and effective
Ella, who dealt with my application, could not have been more helpful, professional, courteous or effective. Everything about this application was handled quickly, in a straight forward and...
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Mercantile Trust
Mercantile Trust
1 month ago
Thank you for your kind feedback.
We’re delighted to hear that you had such a positive experience throughout the process. We’ll be sure to pass your comments on to Ella, who will really appreciate your recognition.
Thanks
Mercantile Trust
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Trusted Customer
Feefo Verified
2 months ago
Bridging loan
Very thorough with documents and evidence checking. Courteous on telephone call.
Not sure if my phone was problem but only saw the text message with link request for ID verification on 4th attempt...
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Mercantile Trust
Mercantile Trust
1 month ago
Thank you for taking the time to leave your feedback.
We really appreciate your comments and will review the issue with the ID verification message to help improve the process going forward.
Thanks,
Mercantile Trust
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JM
Joseph Maxwell
Feefo Verified
GBR
2 months ago
What Joseph Maxwell said about Mercantile Trust:
Very impressed all round
Excellent company to work with very efficient but easy to talk to as well
Also their fees I found quite reasonable ( thanks Amit for all the help)
Mercantile Trust
Mercantile Trust
2 months ago
Hi,
Thanks so much for the kind words – we really appreciate it!
Great to hear you found the process both efficient and easy to work through. We’ll be sure to pass your feedback on to Amit as well – he’ll be delighted to hear it.
Thanks,
Mercantile Trust
Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages. They are part of the Norfolk Capital Group of Companies that have been providing loans for over 35 years..
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages. They are part of the Norfolk Capital Group of Companies that have been providing loans for over 35 years..