How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Markel Direct Reviews

http://www.markeluk.com

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

602

81

13

5

18

719

ratings over the past year

Displaying all 3,984 reviews

Trusted Customer

11 years ago

Feeback liability insurance

On line service was clear and user friendly, meeting all my business needs. Steps that followed were explained and actions happened as stated

0

Trusted Customer

11 years ago

feedback

Quick and efficient service - many thanks

0

Trusted Customer

11 years ago

service review

excellent service, well pleased

0

TC

Trusted Customer

Bury St Edmunds

11 years ago

What Trusted Customer said about Markel Direct:

personal insurance indemnity/fitness instructor

easy, informative , appropriate and efficient .Thank you

0

TC

Trusted Customer

Epsom, Surrey

11 years ago

What Trusted Customer said about Markel Direct:

Excellent service! Very friendly, very helpful very professional and all set up very quickly and…

Excellent service! Very friendly, very helpful very professional and all set up very quickly and smoothly. Many thanks!

0

Trusted Customer

11 years ago

request for professional indemnity insurance

The insurance request was dealt with quickly and efficiently.

0

TC

Trusted Customer

Holcombe

11 years ago

What Trusted Customer said about Markel Direct:

Was really surprised how easy it was to actually speak with someone regarding the purchase…

Was really surprised how easy it was to actually speak with someone regarding the purchase of the policy also the dealing with my enquiry on a subsequent call. They say in their strap line for...

0

Trusted Customer

11 years ago

Website is clear and my questions on the phone were answered. Only slight negative was…

Website is clear and my questions on the phone were answered. Only slight negative was the time waiting on hold - maybe 10 minutes.

0

TC

Trusted Customer

Cambridgeshire

11 years ago

What Trusted Customer said about Markel Direct:

PT Insurance Feedback

The lady I spoke to was polite and helpful and explained the options available clearly.

0

Trusted Customer

11 years ago

Company Insurance

Excellent service. Very friendly on phone and clearly laid out paperwork.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo