Excellent service. Friendly when I needed to ask for an amendment.
Very easy to apply online although I still managed to fill a box incorrectly! (Categories are less helpful when applying for cover as an individual and not as a business). When I rang to make an...
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Markel Direct:
Very Happy
Excellent service, easy to use and set up
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Trusted Customer
10 years ago
Excellent service thank you
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Markel Direct:
Fantastic service
Done my insurance online with in the matter of 15 minutes, once all was done, i received an e-mail with my confirmation, on which i noticed the policy holder name was the business and not my own, so...
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Trusted Customer
10 years ago
Website easy to use. Product good value
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Trusted Customer
10 years ago
Very easy to use website.
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Trusted Customer
10 years ago
PII for Ofsted Inspector
Clear and courteous service.
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Trusted Customer
10 years ago
Dissapointing
Dissapointing no real detail
Paul
Markel Direct
10 years ago
Good morning,
Steve from Markel Direct here – firstly, thank you for taking the time to provide feedback. I’m sorry to read you felt we didn’t provide enough detail.
I’ve tried calling and left a message to find out a bit more about what we should have done better, and to clarify any queries you have relating to the policy you arranged with us. I’ve not managed to reach you, but if you would like to discuss things further, please feel free to call me on 0800 640 6600.
Kind regards,
Steve
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Trusted Customer
10 years ago
Very satisfied with the speedy and efficient service
Having had a slight misunderstanding with a question within the on line questionnaire, the telephone assistance given was excellent, both in courtesy and detail. My insurance was in place within...
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.